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Reviews, get directions and contact details for KFC Dural

KFC Dural
Address: 286 New Line Rd, Dural NSW 2158, Australia
Phone: (02) 9651 2231
State: New South Wales
City: Dural
Zip Code: 2158


Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM


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Reviews
Horrible burger, the lettuce looks like it was 3 weeks old, most of them are even brown and dried. I wish someone could explain. Am I paying to eat rotten leaves?nDisgusting.
KFC DURAL Served This Absolutely Disgusting Twister.nKfcnOn 24/02/2024 at 7:26pm, I ordered a burger feast with 2 twisters and 2 burgers from KFC Dural and opened the bag to check for sauce as they always forget it and as I moved the 2 twisters I noticed that they were very cold as if straight out of the fridge and covered in white sauce. Even the wrapper and pita bread was cold. So I asked Emily the night manager why it was cold and she said that it’s was because the coleslaw was out of the fridge. I then asked why the wrapper would be cold and wet and to feel it she agreed and said that she didn’t know why and would make a new one for me. I agreed, but when she turned and closed the pickup window I saw her roll her eyes. Thinking it would be fine I drove home and opened the twister it was worse than before. Cold, wet, mangulated as someone had deliberately squashed it in the middle and the chicken slid out of the wrap and the canter was hollow. It had definitely 100% been squashed.nDisgusted in what had happened and the disrespect the store manager and staff who did this demonstrated towards their customers, I felt that I had to go back and bring this despicable behaviour to the attention of the proprietor of Dural KFC.nnWhen I arrived I politely spoke with Emily showed her the twister, also took pictures which I can share with you and expressed my disappointment with her and her team. I suggested that they seriously need to review their quality control and train their staff in food safety and presentation as well as respect to customers.nI cannot sit by and allow this behaviour to continue and will be posting my complaint on all social media platforms I can along with photo evidence of what you staff feel that they can get away with.nAbsolutely disgustingnYou and your staff need to do better or leave the industry to people who care.
This is the most discusting kfc ever. I planned the most romantic dinner with my partner, she threw the food in my face. The look of disappointment in her eyes sent me to another kfc in the area.
Every single table in the place was dirty. I ended up cleaning one myself so I could sit down. They were not busy. We were the only ones inside. The bins were halfway to being changed but 4 bags of rubbish were left just inside the doorway for the whole time we where there.
i had a family feast by drive thru, service was good and kind but chicken was worst i ever had. original chicken pieces are too terrible with old dark oil. so disappointed specially for Satuday night.
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