Kawana Equipment Hire

Reviews, get directions and contact details for Kawana Equipment Hire

About

Kawana Equipment Hire has been operating from the same premises since 1993. Family owned & operated & specialising in all handymen and builder supplies,

Story

Locally servicing the Sunshine Coast from Caloundra to Gympie, we specialise in Equipment Hire, Construction / Party Toilet Hire & More!
- Builders Hire
- Toilet Hire
- Compressor Hire
- Nailgun Hire
- Trestle Hire
- Scaffolding hire
- Cherrypicker Hire
- Dingo Hire
- Chainsaw Hire
- Dropsaw Hire
- Waka Paka Hire

Call us today for competitive rates & good, old fashioned customer service!

"Kawana Equipment Hire has been supplying an extensive range of hire equipment to tradesmen and DIY enthusiasts for over 25 years.Our range of hire equipment spans 15 categories and includes; portable toilets, excavators, dingoes, elevators, pressure cleaners and much more.For you added convenience we deliver to all areas of the Sunshine Coast."

Address: 7 Technology Dr, Warana QLD 4575, Australia

Phone: (07) 5493 4811

Website

State: Queensland

City: Warana

Zip Code: 4575

Opening Hours

Monday: 6:30 AM – 4:45 PM
Tuesday: 6:30 AM – 4:45 PM
Wednesday: 6:30 AM – 4:45 PM
Thursday: 6:30 AM – 4:45 PM
Friday: 6:30 AM – 4:45 PM
Saturday: 7:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Great family run business. Anything you need for diy or business supplies you will be set with them. Highly recommend

I use Kawana Hire for any equipment I need for d.i.y. Yes, they can at times seem as though the right hand doesn't know what the left hand is doing, but it all works out if you just have a little patience. They're genuine, down-to-earth people who to me seem to care about what they do.

Mixed bag.  I've only rented twice, first time for a 300mm post hole digger, the machine was awesome, full rental process almost OK. Second time, a large whacker packer.  I phoned the Friday before to enquire and book the item, pickup time of my choice meaning there would be one there upon arrival that Monday, however, no.  Apparently the item was not returned, and I could either wait they phoned the current renter, message left or hire a smaller unit.  Given the 45 minute drive from Montville to their premise, I was not happy and didn't want to waste the drive, so rented the smaller unit. It sort of worked, but given the weight of the machine, I would have preferred the heavier larger unit to compact the roadbase.  Regarding the rental process, mechanically, it seems everything is in order, machines checked and serviced, and loaded/unloaded for you, however, the administration side of the business is where the wheels fall off the cart.  When I initially rented the post hole digger, the guy had to process the whole rental, and struggled with the computer system, finally completing the task at hand after an elongated timeframe and blokey whining.  The second rental process, again, the staff were not aware of each other's movements and actions, always questioning if what you asked was correct, as they didn't know until they check the log book only to confirm your statement then.  I'm not sure if I'd rent from there again, the business just seems wishy-washy.  I wish I could charge them the time used in regards to my time and my fuel consumed in an almost wasted effort.  UPDATE I returned the machine that morning, and have answers to my in person customer service experience and review response by the business;  1. Yes, the rental cost was fully refunded, given the inconvenience and limited time I had the machine for, thank you. 2. I declined the cross hire, as I have a disabled partner, and arriving at 0630am which was happily accepted during my initial phone booking was the only timeframe that I could work into her physical care, both prior to arriving, and after arriving back home, otherwise, I would have accepted alternate outcomes. 3. As mentioned in my review, the administration side of the business seemed to be a '52 pickup' of sorts, the lady behind the counter struggled to locate my hire agreement, and speaking briefly with an older gentleman in the returns area, he was quite quick to fob my business off elsewhere when I mentioned the unit was inadequate for the task at hand, and overall, theb2 staff members I liaised with seemed upset with my Google Review.  These reviews are designed as feedback, constructive suggestions not to be taken as a personal attack towards yourself.  Am I wrong with what I witnessed at your premise?  Given time, I may return to see if the business has taken heed and made improvements.  Thank You

Kawana Equipment Hire provides exceptional equipment and customer service.We hired floor sanding equipment and purchased sand paper, their prices are so much cheaper than Bunnings, but more importantly their assistance and old fashion friendly service is amazing.We hired over the weekend and got days free. The sand paper to is so much cheaper. A wonderful local business. Support a local family business. 5 stars a fantastic local company. Thank you Kawana Equipment Hire!

Just wanted to say a massive thank you to everyone at Kawana equipment hire your services are outstanding. Yous really do go above and beyond to help out your customers. Muchly appreciated. Your equipment is in great working condition.  Looks like yous have all the tools needed for any job. We couldn't have finished the job without you. Thanks again:

Hired a self propelled trench digger and the team was super helpful and friendly, even the dog helped.  I had a few issues with the machine and was unable to do the work that I had hoped to do.  After returning the machine Sharon called and offered a refund.  This never happens and along with their friendly approach should be the gold standard in customer service.  Have already recommended and will definitely be using again for my next hire job.

Fantastic experience,  they really help us with right equipment to help out with the flood damaged house. They are very community oriented people.  Thank you!

This is a great full service business. I recently rented 2 pieces of equipment  from Kawana Hire or at least I thought I had. Well as it turns out only one piece shows up on site. I am very annoyed and call the shop to ask why the other machine was not delivered.She politely explained that I had not confirmed the second piece as I had requested a photo to be sent through. Having a seniors moment I looked at the photo and forgot to confirm...all my fault.  This nice lady had her husband do an extra delivery to me after work at no charge. THAT IS ABOVE AND BEYOND...QUALITY PEOPLE AND A QUALITY BUSINESS. They have my perpetual business so give them a go!!!

Ive been going to kawana hire for more than ten years and was sceptical when it changed hands a few years ago , a lot of times new owners get greedy and wreck a perfectly good business but not these guys . Its the same great service friendly staff and always a pleasure to do business with , nothing is too much trouble for them and unlike bigger and maybe better known hire company's you won't get treated by the amount of money that you spend each month . Call in and see them , its that easy .

160819 - contacted Kawana Hire by email the night before to order a jack hammer, arrived in the morning choice of 2 jack hammers ready for me.  Discussed the work with the staff and they suggested the large jack hammer.  Finished work in less then 4 hours and only charged 1/2 day rate.  Great customer service and good value for rental price.  Colin P.

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