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Kanela Flamenco Tapas Bar & Restaurant

  1. Fitzroy
  2. Fitzroy Restaurants

Reviews, get directions and contact details for Kanela Flamenco Tapas Bar & Restaurant

Kanela Flamenco Tapas Bar & Restaurant

About

Full of unbridled Spanish spirit, this Melbourne restaurant serves a delicious variety of traditional tapas to the sights and sounds of fiery flamenco dancers. Regular performances by the Melburnian Arte Kanela.

Story

Traditional Spanish food and music.



"Melbourne's original Tapas Bar! Serving traditional Spanish food to the sights and sounds of Flamenco dancers."
Address: 56 Johnston St , Fitzroy 3065, VIC, AU
Phone: (03) 9419 0424
ua.moc.alenak@ofni
State: VIC
City: Fitzroy
Zip Code: 3065


Opening Hours

Tuesday: 17:30-23:00
Wednesday: 17:30-23:00
Thursday: 17:30-01:00
Friday: 17:30-03:00
Saturday: 17:30-03:00
Sunday: 17:30-23:00

Update Info

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Reviews
Hi Owner/Manager of Kanela, I am writing this email to request a refund on our bill. We had booked a table for three guests for Saturday 26th February at 8:30 pm. We were seated at a small table even after reserving a table in advance for the $85 per person deal. The instruction when I made the booking was clear that One guest is going to be vegetarian. Though the rest of the starters were to be vegetarian we at least expected that the paella would be served differently and we requested the same to the wait-staff. Our request wasn't accommodated and we were asked to share the same paella. The payment was made per person and not per table which is why this was really upsetting to us. The starters we were served were small in quantities and again were served to the entire table and not per person. Now we ordered a vegetarian paella as our request was just not considered by the team. The first look at the paella was disappointing as it looked like the vegetables used were directly from a bag of frozen veggies and they sure tasted the same. To our disappointment, the paella was also extremely bland and lacked even basic ingredients like salt, saffron and paprika which we believe are the essentials to the dish. On asking the wait-staff if anything can be changed about this it was said that the kitchen is closed to accommodate this request. The rice was so tasteless and impossible to eat that we asked for the paella to be taken away if nothing can be done about it. We requested to provide some discount on our bill as we were extremely disappointed in the serving and the way we were treated at your establishment. We were constantly reminded that the $85 per person bill was for the show and the food together. While we understand that, there were a lot of other people at the restaurant who were just there for drinks and watched the performance without paying huge amounts. These people literally stood in front of our table and we were forced to stand and watch the show. Now in normal circumstances, this would be totally acceptable but it is a common understanding that if someone has reserved a table for the show specifically does not have to stand to watch it. No steps were taken to make it comfortable for the guests who actually paid huge amounts for the dinner. The set menu of $85 per person clearly states that we will be served dessert too which never made it to us. Upon investigating we were told that if you wanted the dessert you should have asked for it as we can't keep a track of everything. Though I understand it was busy, the only people who were having the set menu was us and it is totally unacceptable that were not served the desserts. The wait-staff took away our mains which clearly meant the next step was to bring out the dessert. Treated poorly by the wait-staff, not served enough food, really poor arrangements even after booking a table in advance, not served desserts and watching the performance standing, does not at all seem fair to pay $85 per person for this kind of hospitality. It is our humble request that you only charge us for the starters that you served us as the rest is just not acceptable and extremely unfair. Thank you
Such a great place with friendly staff. The food was nice, the sangria was great, and the show was awesome. I would definitely come back here. Really enjoyed myself at Kanela.
Lovely food, fast and friendly service, very reasonable prices and good serving sizes for tapas. Have to go back to try the paella. Shame the seating sessions are timed - Fri and Sat night flamenco for an extra charge. Cosy atmosphere. Definitely recommend. Churros are nice, but have had better. Chocolate mud cake was divine but I suspect microwaved. Flan was yummy as.
Definitely have to go to kanela at least once in your lifetime amazing food. Every bite is a piece of Spain on the the taste is like walking down the streets of Madrid with a sangria in hand. Best Sangria ever I want the recipe. The paella is made how it should with chicken and seafood. You can't eat it any other way if you do you'll be disappointed. So don't ask for your money back. I recommend the Gambas the potata bravas and the chorizo Frito and the setas. I was there last weekend and after I had the setas 5 people bought them also. The live shows is ecstasy and I become star gazed at the incredible talent. If you love your history and you want to know more about the spanish street life of Fitzroy come to Kanela. Can't wait to see everyone there. I'll add more photos promise ;
Do not go there, you will regret it. Don’t even worth 1 star To be honest, it was an absolute disaster. The owner/Manager, she is so rude after reading her replies on one of my friend post. Totally agree with my friend not worthy at all. I book a dinner for 6 adults and 1 kid online, then call the Manager and arrange to have the dietary requirements for my 2 guests. Spoke to her on the phone she was nice, even I was told that it is very busy and better to book now. Guess what. We arrived at the restaurant, no acknowledgement from her, neither from the waiters. The bartender greet us and advise us to wait for a mins. We sat at our table, we all ordered a cocktail and I asked for a Dry Martini with Gin Mare, I got a Ginger Martini instead,it’s ok, mistakes happen. I tried to explain the rude waiter that I asked for a Dry Martini with Gin Mare, and he said to me yes, this is it. I had to google to show him the cocktail. Bartender came to the table , very nice and helpful understood what I was after. Looked around the restaurant and found only 9 of us in the restaurant. Well Manager what a lie.The Manager was doing her own thing at that time pull a chair at the table and not sure whether she was changing her shoes or giving herself a foot massage. Food came to the table, the dietaries I asked for was forgotten. My guess had to eat the omelette and olives. I told the waitress that they don’t eat pork and beef and whether you have arranged something special for them. Guess what - 4 Grilled mushroom, it’s a $125 dinner per person. Waiter came to the table and clearing the plate of my daughter, I said to them that she’s not a big eater and will nibble from us. Rude waiter told me that you book only for 6 pax, so the plate needs to come out. I was furious, and wanted to leave. Anyways, Show started, it was not bad. We had our paella and was tasteless with burnt flavour. Now desserts, rude waiter came to the table and said”Sorry we are out of flan and you will get only Churios.Well the booking was done a week in advance and you ran out of flan. Good on you Kanela. We told them to pack it in a take away box because we couldn’t stay in this restaurant for more longer. The bill came in, and the total amount was $840.50, on the eftpos machine says $855.00, no one did bother to explain why there’s a $15 difference. I changed the amount to my actual amount and waiter came to the table said that you had to pay $855.00. I asked what the reason I need to pay that amount, he said that credit card surcharge 1.7%. I paid with a debit card not a credit card women manager. Hopefully you find something better to do, hospo is not for you.
We thoroughly enjoyed our evening out. Waiters were polite and very attentive. Food was good. There was so much we couldn't eat it all and had some put into takeaway. Drinks were good. I ordered several margaritas. Entertainment was high quality. Violinist, guitarist and beautiful flamenco dancer. It was a shame there were not more people there to enjoy this. Johnson St used to be a bustling Spanish hub. This is about the last Spanish restaurant left there. If people don't support this worthwhile family business it won't continue. Price of $85 per head was cheap when one considers that you are paying for 3 professional entertainers as well as a dinner. PS we have no connection with these people.
The food was good - tasty seafood paella. The waiter Carlos was great, very friendly and caring for his clients. I was disappointed that they had no Flamenco show at all as they advertised on their website. The main reason why I chose to come to Kanela was to see a Spanish Flamenco show that took me to Seville. They only had a Cuban dancing show which was good but not what I paid for. Nobody reached out to me to let me know in advance and I waited the entire show hoping to see some Flamenco. I would recommend to contact them prior to booking anything, so you know what show you’re watching.
Very disappointed. I give it 1 for the sangria. Chorizo plate and Paella for 2 both overpriced and poor quality. Paella $25pp came with very dry seafood pieces and actual full pieces of chicken wings and drumsticks!! And paper plates and cutlery!! Very ordinary! We left 3/4 of it and weren’t even asked questions. And when we complained on our way out, we were told that’s how paella is! Wow! When did Customer service drop to this low? We went right across to the food tents and grabbed a chorizo roll. Now we are content! And a third of the price!
Just went here by chance as it was near a function I was going to, and ohhh sooo good. Will definitely come back again. Also they have heaps of gluten free options.
Very disappointed with our evening out! We arrived on time for our reservation and were the first to be seated. No one came to check in on us to take our drinks order, I had to get up to find a server to help us. It felt like the food took an eternity to arrive and to top it off we were the first to arrive but one of the last to be served which was really annoying. Overall it was an extremely over priced night out for below average food. Apart from the toast ... we honestly barely ate. The woman's toilet was out of service so all the guests had to use the men's toilet. The men's toilet had only one toilet, there was no toilet paper and the door lock was hanging off its hinge. Our desert never arrived but at that point we were done, we paid for our meal, thanked the servers and left. On a positive note the Spanish dance show was entertaining.
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