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Reviews, get directions and contact details for JB Hi-Fi Gold Coast HOME Superstore

JB Hi-Fi Gold Coast HOME Superstore
Address: 53-57 Upton St, Bundall QLD 4217, Australia
Phone: (07) 5595 9300
State: Queensland
City: Bundall
Zip Code: 4217


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Great service. Ash helped us work out best washing machine for our needs and budget. He really listens and does everything to help. Biggest letdown is the delivery service. We've waited 2 full days after being told by delivery team it would arrive and still waiting. JB team have been amazing trying to resolve but their hands are tied. The delivery has let down the whole experience.
I am very happy with one of my purchase experience when I bought a washing machine, Ken is friendly and knowledgeable to show me which one suits me based on my needs. Even I have problem after he solved it smoothly and perfectly. Recommend Bundall shop.nOther staff’s attitude is nice too.
Just want to give massive praise to Sheldon and Dan from the Bundall store. They were absolutely exceptional. Their customer service was second to none. The whole process was seamless. Will definitely be recommending them to everyone and will come back to buy from them again
I bought an iPhone 16 that didn't work, the staff were quick to throw their hands in the air and waiver any responsibility rather than actually try and help, then during the frustration of it all a manager came through and sorted me out.nWhile he was reluctant to give me a refund I'm happy with the alternative he provided
Never order online from JBHIFI as they don't deliver and they do not seem to manage their couriers. I ordered a Galaxy Watch on the 30th November. The watch was packed and picked up on the 2nd December. Estimated delivery was the 3rd December, which changed to the 4th after I waited at home to sign. It is now the 9th December and still no watch and no communications even though I have logged numerous complaints. Called the helpline and was number 50 in the queue. I will pay much more to order items on Amazon as they get delivered.
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