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JB Hi-Fi Gold Coast HOME Superstore

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Reviews, get directions and contact details for JB Hi-Fi Gold Coast HOME Superstore

JB Hi-Fi Gold Coast HOME Superstore
Address: 53-57 Upton St, Bundall QLD 4217, Australia
Phone: (07) 5595 9300
State: Queensland
City: Bundall
Zip Code: 4217


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
JB Hi-Fi Bundall is easy to find. Have a lot of products even though it's a smaller store. Looking for a certain product I was shown right direction to find it. Later the same young man who was on security was very helpful. The store didn't have what I wanted in stock but I was given help and phone numbers of other Jb Hi-Fi stores so it saved me time n travelling.nThis young man is an asset to the store. Congrats and well done.
I spoke with Hunter this morning who was able to help me locate my receipt for my fridge. I was super worried about not being able to locate it as we weren’t sure whose phone number it was attached to and we are having some issues with the seal otherwise an awesome fridge. They were more than happy to help. I called the store while they were serving another customer and they were so kind to hear me out and then popped me on hold, and they got back to me in a timely manner too. They talked me through the warranty process and how it works if we needed to have someone come out to assess the issue.nnI’ve seen some pretty horrific customer service lately and this just made my little hospo/customer service heart happy. Thank you so much for being a good egg and caring!nnOverall just so kind, so lovely, so helpful. 10/10 customer service
The staff here are the reason I return year after year. Today Alex was beyond helpful resolving my product issue, and with his wealth of knowledge, he gave me some great advice re ps3 controllers. As soon as I entered the store I was greeted as always, and every staff been met including check out, was friendly and helpful.
The staff member who I had was very rushed like he had so many other things to do.nI needed a quote for a dryer for my disability client who was with me at the time to send off to finance department for payment.nThe dryer was on special, but the quote came out full price.nThe staff member didn't want to bother putting the quote with my clients details on it, instead he put his own details on to save time then blacked it out.nYou guys just lost a sale based on customer service, as we ended up getting far better service from good guys and have recommended going with their dryer.nHopefully management talk to their staff about providing better service to their customers so they don't lose out on other sales.nSorry I didn't get the staff members name.
I got the best service last week when I came in with 2 X people for a fit bit watch! Thankyou so much for all your support and for being so friendly, patient and kind to us. It’s hard to find such good service and caring people, really appreciated it!
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