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Hunter Home Christchurch

  1. Christchurch
  2. Christchurch Furniture Store

Reviews, get directions and contact details for Hunter Home Christchurch

Hunter Home Christchurch
"At Hunter Home we recognise that home is more than the furniture you put in it, and therefore have changed our name to reflect this. With room designs carefully created in store, there is plenty of inspiration, no matter what your style is!"
Address: 218 Moorhouse Avenue, 8011, Christchurch, Canterbury
Phone: (03) 982 4826
State: Canterbury
City: Christchurch
Zip Code: 8011


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 10:00-17:00
Sunday: 10:00-17:00

Update Info

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Reviews
Bought a locally made lounge suite for $5500 thinking it would be great quality. Unfortunately, the fabric became worn within a couple of months and it now looks like something I've let a bunch of cats live on for about 10 years. The store told me this was usual wear and tear, and that this would not be covered by warranty. They sent me a cheap depilling machine to help with the rough texture, but it made no difference. I'm still extremely disappointed with both the product and the dismissive response of the company. I'll never shop here again.
This review relates to to purchase we made a while back.We purchased a custom spec corduroy couch. Was happy to pay good money for it as it was custom. We paid extra for a stain warranty and chose a light color based on the assurances given. It quickly went off color and when within the warranty period we called to get them to come out and have a look the guy from Hunters was aggressive, competitive and generally unhelpful - telling us that the fading was normal and they wouldn't do anything. He was so unpleasant we asked him to leave. After this terrible experience hell will freeze before we buy any more furniture from Hunter Furniture. Warranty isn't worth the paper it's written on, and they sure get agro when challenged on this.
Happy with product but mix up pricing . Some chairs were not available and we had to wait 6 weeks which was ok but when time came to collect was told to pay incorrect amount. Phone conversation. I explained I had paid x amount but young woman argued with me and did not apologise when she was proven to be wrong. An “Oo I am so sorry “ would have been nice. In fact she was quite rude.
The customer service at Hunter furniture is average! We have purchased a 3 + 2 seater leather lounge suite, a single three seater couch, an individual chair and now another leather couch over the past 10 years. We obviously keep going back because we like the product but certainly don't go for the service....small update, thanks for the reply 'Hunter Team'. No we are not enjoying our couch, it was due late Sept. We are now told it will be at least mid December, that's bad enough but us contacting you for a delivery update rather than being contacted by your team isn't really good enough.
Service there was poor now and sales person was very arrogant, not even bother to check the price. Good job to hire them.
Paid $4000 for two sofas, the foam in the cushions didn't last 9 months. We got it replaced only for the same problem to happen again at which point we were told the sofas were "sinky" on purpose and that apparently it's totally normal for the foam to deteriorate like this. To add insult to injury they said we could pay to "upgrade" to firmer foam despite saying there was nothing wrong with the one we have. This was after the manufacturer said if the issue recurred they would swap them out but they've now backtracked and are calling us liars. Total refusal to honour CGA so we're now faced with pursing via disputes tribunal. Just about the worst customer experience we've had so buyer beware.
Love my leather couch I got handmade here. Every part if the process is easy and comfortable. I have been buying furniture here for years and the style and professionalism of the staff is fantastic. I don't mind spending more on quality.
We purchased a motion recliner, waited 4 months to take delivery of it, after three months it needed repair due to faulty parts. I rang Hunters to express my disappointment, the first young lady that answered the call from Hunters store, Moorhouse Avenue was polite and wanted me to speak to after sales service, she said she would explain my concerns to the after sales and then put me through. The woman that spoke to me, said "Hello what can we do for you" I said you have been told the reason for my call. to which she replied, Well we are going to repair your chair , as if she was doing us a favour. Whilst it was not the fault of the person answering the call regarding the quality of the chair. her attitude left a lot to be desired. The warranty states that the motor is guaranteed for life, however parts and labour are only guaranteed for 12 months, if it needs repairs after three months then I cannot see it lasting very long. Would not shop at Hunters again.
Have ordered dinning table and chairs From this co 6weeks ago. Tried to find out what is happening 3 ph calls 2 emails no response DO NOT DEAL WITH THESE PEOPLE
purchased terrible sofas totally regret it total waste of money.they have never stopped pilling the fabric is awful and the couches have sunk so low they will give you back pain.
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