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Hungry Jacks

  1. Craigieburn
  2. Craigieburn Restaurant
  3. Craigieburn Food Delivery Service

Reviews, get directions and contact details for Hungry Jacks

"This Aussie fast food chain has been serving up flame grilled burgers since 1971. Known because the burgers are better."
Address: Craigieburn VIC 3064, Australia
State: Victoria
City: Craigieburn
Zip Code: 3064


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Reviews
This was the worst experience ever had at a hungry jacks branch. The burgers were BURNT BLACK AND DRY tasted LIKE CHARCOAL, it wasn’t just one it was both the burgers which were ordered I honestly expected much better quality from a place that used to be one of my favourites. There is NO quality to the food-Really poor effort!
Horrible experience staff was soo rude. I gave her a coupon code that I got from the hungry jacks app first she made a face about it even when I told them while ordering through drive-thru thru then she did not even add it. Later I found out my order is wrong I ordered veg. Whopper I was served a non veg instead and the amount of fries is minimum. Worst
Waste of money on breakfast....nOrder a fair hit of food including b&e muffins, hashbrowns, pancakes and iced drinks.nWe had a total of 8 hashbrowns in the order and they were all put into a small box and placed in the middle of the bag which pretty much gave me a soggy hashbrown brick by the time i got home. Couldnt even pick them up put of the box.nGave me 2 straws for 4 drinks.nThere was no whipped cream for my wife's iced caramel fudge drink which not a big deal but when so much is wrong with a order...it adds up.nThe b&e muffins had the coldest un toasted buns ive ever recieved.nTo top it all off, no one is able to answer the phone for me to try resolve the issue.nAttached is a photo of my amazing hash-brick, secret menu itemnSafe to say I wont be grtting breakfast here again....
Been here multiple times and service has been so slow. Me and my children ordered biscoff storms with extra sauce, we waited for 15minutes and the icecream was half filled with a tiny amount of sauce…. DO NOT COME HERE!!
I came in the store around 9:55pm on Wednesday the 14th 2026, i ordered a nutella storm and specifically put in extra nutella when ordering on the kiosk, i waited about 10 minutes and when i got my nutella storm not only was there no extra nutella like i paid for, but the ice cream was not filled up to the top like in any other nutella storm ive gotten in the past, neither was it even filled up like how it shows in the advertisement i’ve seen on social media. When i addressed my concerns to the employee who was assisting me, she told me it was protocol to fill the ice cream up to a shitty level, as i said before lower than in any nutella storm advertisement not only that but the extra nutella i added on which i paid for, wasn’t added on either and i said there isn’t even any extra Nutella either and she repeated herself that it was protocol and that just felt like a scam since i am paying extra to have more and not to receive what i wanted. I requested a refund and she gave me one mind you i paid $6.25 and was refunded $5.75, i hadn’t realised until i got in my car and on my bank app that i wasn’t refunded the full amount. i went back in and she was misunderstanding that i was missing 0.50c from my refund saying she can’t refund .05c when i said 0.50c. Eventually i got my refund. i felt very unsatisfied by the result. not just that the store was filthy, straw wrappers scattered the floor
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