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HSBC Bank

  2. Australian Capital Territory Finance

Reviews, get directions and contact details for HSBC Bank

HSBC Bank
Address: 28-36 Ainslie Ave, Canberra ACT 2600, Australia
Phone: 1300 308 008
State: Australian Capital Territory
Zip Code: 2600


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
So far, a shockingly bad experience. I went to open an account, and the staff treated me as if they were doing me a huge favour. It was like a crime investigation interview, where I was the suspect. Feeling like a valued client? Forget about that, you entered our branch, therefore you're a suspicious psychopath. Normal people bank somewhere else! In addition, the teller seemed incapable to understand the most basic English sentence, unfortunately - completely misunderstanding what I said, and asking the most random questions (re my investments outside the scope of the account,for example). I might change my mind in the future. however so far it's one of the worst banking experiences I had.
8 years ago (19-01-2018)
Staff very friendly and helpful, always wiling to go the extra mile for me even though I only have one account. That kind of objectivity is rare to find in a bank, and I really appreciate it. I have to make deposits a few times a week and every time I am greeted with a smile. The banking process itself is simple and no hidden fees are around to bite you. The staff are bilingual which helps and is quite admirable, to be honest. I love banking with HSBC and visiting their branch is always a pleasure! I recommend this bank to anyone who wants simplicity in dealing with their money and no nonsense banking. They are the second largest bank in the world for a reason.
9 years ago (25-02-2017)
the worse services that I have ever experienced.
7 years ago (27-02-2018)
Professional frontline staff, thorough and great communication.
8 years ago (07-09-2017)
Had a particularly complicated USD payment to be made overseas. Staff were more than helpful. They took over the task and organised it for me, as well as setting up a facility for future transactions.
9 years ago (07-07-2016)
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