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ANZ Branch Canberra City

  2. Australian Capital Territory Finance

Reviews, get directions and contact details for ANZ Branch Canberra City

ANZ Branch Canberra City
"Due to the rapidly changing COVID-19 situation in various locations, some branch operating hours may be impacted - Please refer to ANZ Store Locator Page and check times prior to your visit."
Address: 10 Moore St, Canberra ACT 2601, Australia
Phone: 13 13 14
State: Australian Capital Territory
Zip Code: 2601


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I was serviced today by Jake Minogue and they were the best! Was polite, patient and knowledgeable. I walked out as a satisfied customer. However, there were two Asian staff members just next to Jake talking quite loudly in their language. This was very rude and inappropriate. ANZ needs to reinforce some standards of behaviour.
I visited the ANZ bank two days ago afternoon at city near bus station. I met few staff and share my concern related to them. To my surprise they were very very reluctant to solve my issues. I sat there for 15 minutes still no sign of help. I knew they are just wasting my time, so walk away. I understand you might be busy however, it would be nice to at least try to understand our issues. Who knows it might be a matter of second for you, miles help to us. I am not generalising all but to few.
Worst experience ever. I don’t want rate 1 star if there has 0 star. One of your Asian female staff had a horrible, racist attitude. Basically she only service white people. Very flattering. She seemed to think it would bleach her skin. Some of my friends had the same experience during different time as well. We are going to change the bank because of her. Your other Asian staff are very friendly and I don't think they should be tarnished because of this one person. I have seen similar complaints about this Asian lady in the comments below.
When you get allocated a business banker, you think, great! No more call centre time wasting. Instead, I get allocated a chap named Amr who's arrogant, wastes your time and can't even return a call! I miss the old ANZ
The best customer service ever. The guy unfortunately I forgot to ask his name was very helpful. Thank you again for your wonderful service!
not respectful to the customers. If you want get a home loan from ANZ, think twice!
Asian lady working there told me that you can’t deposit foreign currencies in this bank. I searched the website later to find that this was false.
Opening a new account, the man is so Impatience that I just wanna go quickly
Friendly and helpful staff
Slow. One person working in city. Is a joke.
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