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HOME DIRECT

  1. Richmond
  2. Southbank Home Goods Store

Reviews, get directions and contact details for HOME DIRECT

HOME DIRECT

About

Manchester and Fashion Online Store

Story

Home Direct is an Australian owned on line retail store specializing in the biggest and the best brands on offer in today’s market both locally and internationally. At Home Direct we promise always to deliver a wide range of fashion and basic essential merchandise of the best quality and at the best price, and deliver we will, postage free to any address in Australia.

Products

Fashion Accessories, Bedroom, Bathroom, Soft Furnishings, Kids

Address: 508 Bridge Rd, Richmond VIC 3121, Australia
Phone: (03) 9428 0577
State: Victoria
City: Richmond
Zip Code: 3121


Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
If i could give 0 stars i would. Do not order online. They take your money but don't have the stock, unacceptable communication and had to esculate to paypal. Avoid.
9 years ago (21-09-2017)
In store service - Richmond Victoria WONDERFUL service from amazing staff who go over and above when you are in the store, nothing is too much trouble and their knowledge of products is outstanding. Many many purchases still go back for that great service, well recommended. On-line service WOEFUL. Complete waste of time and energy. Five emails were sent after ordering, absolutely response, taking a phone call from overseas to chase up order. There is no phone number to contact them, when emails are sent via their inbuilt 'contact us' page on the website, nothing is answered, when emails are sent to the email address provided....nothing was answered. To run such an unprofessional company behind the scenes is staggering. Whoever is operating this side of the business should be ashamed. NEVER order online and expect any form of contact, especially to be advised when shipping has taken place. Even most basic companies provide these basic requirements to consumers. Sharpen up your game Home Direct, and my advice is only go in store...never on line.
10 years ago (20-04-2016)
After purchasing a number of goods at this store over the past 12 months, I called due to a problem with faulty memory foam pillows, to enquire about whether it was possible to return them as they had lost their shape after only a few (4-5) months of use. I was surprised to find the store owner treated me as if the faulty goods were a personal attack on her business, as she was surprisingly rude, and seemed to want to make it very difficult for me to return the goods. (Note: Other staff members were thoughtful however the store owner (who did not offer her name) was very aggressive). After a number of good experiences and recommending the store to friends, I will NOT be shopping there again! Go to Adairs up the road. They actually offer customer service there.
13 years ago (23-10-2013)
I have always experienced quality service whether in store or online and they are very competitively priced. The staff are always eager to help and have great product knowledge.
13 years ago (04-03-2014)
My purchase was sent 1 month after I placed order. No response to several e-mails and it was only when I lodged a PayPal claim that I received a tracking notification.
12 years ago (27-04-2015)
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