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Heyfield Motel & Apartments

  1. Lakes Entrance
  2. Lakes Entrance Lodging

Reviews, get directions and contact details for Heyfield Motel & Apartments

Heyfield Motel & Apartments
Address: 115 Esplanade, Lakes Entrance VIC 3909, Australia
Phone: (03) 5155 1711
State: Victoria
City: Lakes Entrance
Zip Code: 3909


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Reviews
A very enjoyable experience rooms & kitchen spotless. Within walking distance of many eating places & shops. Will definitely visit again.
7 years ago (09-03-2018)
Friendly staff, big rooms with comfortable beds and good pillow. The bathroom was clean and a good shower. And free wifi! We had a good stay for 2 nights. Thank you to the staff!
7 years ago (03-01-2018)
Arrived early (45mins) and was told to come back at 2pm as room wasn't ready. Returned at 2.15pm and the room was still not ready. The Manager had to assist the cleaners and we waited another 20 mins before we could get into the room. The Manager advised that they were having issues with their cleaning staff and that our situation was not an isolated one. On advising, that while empathetic to the situation, it was not something that guest should be disadvantaged by. The Manager (who advised that up until recently was the main cleaner) offered to give me the contact details of the owner (new management) and I advised that it was her role to contact the owner and pass on my details. Too date I have not heard from the owner. The room was large and looked clean. The bathroom was fine however the bedspread had what appeared to be texta/pen marks on it and on sitting down, biscuit crumbs/chips (I hope that was all it was) revealed themselves en masse. We removed the bedspread. The room was ill equipped with only one extra pillow (double room) and the towels were threadbare. This accomodation is very dated and while it appears it has had a recent paint job, you need to take care not to trip on the deteriorating carpet (including on the stairs). The Manager was clearly overworked and was away from the reception desk on many occasions. While we waited for our room, four other guests came to the office for assistance. Also it was difficult to determine who the Manager was as they did not have any corporate attire identifying them from the guests. The location was great, close to restaurants and shops. It's a pity that the accommodation did not mirror the surroundings.
7 years ago (25-02-2018)
Loved the place and the management was very friendly. Perfect location. I would recommend this place to anyone
7 years ago (28-01-2018)
Very spacious and best bed.. pool was very clean that kids loved to play in... Thanks for the floaties which my son has managed to have lots of fun with my daughter..
7 years ago (16-01-2018)
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