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Reviews, get directions and contact details for Heritage Bank

"Heritage Bank has grown from our origins in Toowoomba in 1875 to become one of Australia’s largest customer-owned banks. Heritage is proudly customer-owned and committed to giving back to the communities we serve. In March 2023, Heritage Bank entered a new phase in our history, by merging with People’s Choice Credit Union to create Australia’s leading member-owned banking organisation. While we have now come together as a single organisation, we will continue to operate under the Heritage Bank and People’s Choice brands for an interim period while we continue our integration process. After that, we will adopt a single new brand. Experience the people first difference today either online, by phone or by visiting one of our branches."
Address: 11/1 Perseverance St, Gympie QLD 4570, Australia
Phone: (07) 5483 8500
State: Queensland
City: Gympie
Zip Code: 4570


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
I open a bank account with this bank years ago! Closed it today. Because of the knock back for car loan, I wasn’t even ask about my living expenses like a normal process when you apply for a loan. So how could they calculate $4000 “monthly” that apparently I’m spending, doesn’t make sense at all. But we’re happy to give me a loan with my partners name added to it from just asking his annual pay. Poor or rich kinda game, I feel and absolutely horrified by this.
What a joke this place is. Rang them regarding a suspicious phone call I received from supposedly Heritage number. As I did not own a computer, and could not perform some tasks on my mobile phone I was advised to come into the branch so as they could check it further. The next day 2/12/22 I drive an hour to the branch, explain why I'm there. Get called into an office after a while and explain it all again, so I'm asked to log in on a tablet, but it won't log me in. So then I'm told, "oh well" looks like you'll have to go to the Library and do it on their computer. I ask, can we do it on your computer here and now, only to be told that it can't be done on their computer. WHY ??? Obviously, sipping on a Latte' is more important than customer service, that's why.
A couple of months ago I was applying for a credit card for the sum of $5.000 for any emergency & was told I had to add my wife to the application to be approved I was made to feel an inch tall by the staff so I didn't go through with it & ended up going to the comm bank & Applied & was approved for $35.000. So thanks for nothing Heritage bank.
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