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Reviews, get directions and contact details for Hectors Restaurant

Hectors Restaurant
Address: Heritage Hotel 35 Hobson St, Auckland, 1010, New Zealand
Phone: 09-979 7434
State: Auckland
City: Auckland
Zip Code: 1010


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:30 AM – 10:00 PM
Sunday: 6:30 AM – 10:00 PM


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Reviews
Visited Hector’s on the romantic Valentines Day for dinner. Shortly speaking everything was okay, except for one thing which disappointed a bit. We called on the number from the Hector’s website for reservations from where we’d been sent to another website for making a booking. There were few usual questions such a date, time, name along with a small notice about chef’s menu for tonight which was choice of two: classic or plant based dinner. In the comment section my partner mentioned that one of us is gluten intolerant and asked to make sure it’ll be taken care of. The booking deposit was $85 (the cost of dinner excluding drinks) which hasn’t been returned yet. We arrived at the restaurant and a waitress came to confirm that we are going to have classic gluten-free dinner, there we had to mention that we would like to have the plant based one. The lady was very confused and went away, then another person came back with the same question and we had to say the same again, for some reason it was a chaos. Few minutes later man in a different suit (manager, we assume) came to us with the print out of our booking, shaking papers in front or our faces and pointing his finger on the comment about gluten intolerance he blamed us for not mentioning anything about plant-based dinner. I’m sorry, but there weren’t question about it, the note said we can choose, so we thought we can choose when we arrive and have a look at options, and nowhere there it was said that we wanted to have classic version either, but the restaurant, apparently, precooks everything before customers even arrive, as it was such a trouble that they had to spend time trying to convince us that it was our fault. Anyway, thanks for feeding us in the end, even though after 4 course dinner we still were left hungry, but I guess it’s all supposed to be about the atmosphere in a place like this, which had its seams like long pauses between music in which we could hear staff talking loudly from quite far away. The best thing though I would say, is the vegan and gluten free options on the menu and the fact that the place is open for dinner. Maybe will come back to try something from everyday menu in a couple of years, but not for a special occasion.
7 years ago (18-02-2018)
We went there for last night valentines dinner. While I belief I ordered the plant based menu, we got the traditional meat based one. Now I might be wrong and have ordered the traditional one, but given that other people started talking to the staff about their menu. I believe I actually ordered the right one. Nevermind, the staff reacted promptly and we got our vegetarian main quickly. However there were some issues with the service, that spoiled the experience. One course got delivered while my partner was not at the desk :-( We had empty glasses on our table for quite a while and no one bothered to offer us more drinks or tap water. No wine was recommended for the preordered menu. A course was delivered while we still had the empty plates on our table. Oh and the welcoming was "What's your name?" and when we left "Are you paying with card?" I think I also paid too much, again I could be wrong. The bill was not explained at all. I would go 2.5 stars, but that does not seem to be possible.
7 years ago (15-02-2018)
The Buffalo Cauliflower upset my stomach and I’ve had better Lamb Rump before. The charcoal bread was actually pretty good but the giant thing of cold olives was difficult to eat.
7 years ago (10-02-2018)
Went there 3 times while visiting New Zealand It's near to the bus terminal As a vegan traveler it's a great convenience on the location Had beetroot burger which came with half reused cross cut fries and half fresh ones(these were very good) It's so evidently over cooked that I couldn't quite bite through The server said because they're delicate things Um so it's ok to over cook? Second time had lunch set which were all good Fresh, tasty balanced meal Third time I got excited to try out vegan high tea Please don't bother with it It was just left over from last dinner and that mornings breakfast Someone in the hotel had a great idea of getting rid of old food on the pretty plates and over charge people I believe if they do fresh and do what the chef intended But something on the way gets lost in the process Disappointed
8 years ago (18-10-2017)
Could not have enjoyed this more unless there was a live band and free cocaine. Elegant. Delicious. Hospitable. Friendly. The venue is gorgeous and very up market. The service was very caring and smiley. The food was beautifully prepared and thoughtfully created, although not supreme. The dessert (triple chocolate delice) however was the best I've ever had in my 30 years on this planet. The wine to accompany (a SB and a riesling) was delightful and to top it all off, it was vegan. There were groups in suits and couples and friends all seemingly enjoying the same experience. Go.
8 years ago (17-07-2017)
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