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Reviews, get directions and contact details for Harvey Norman

Harvey Norman

About

Harvey Norman is Australia's leading retailer of Computers, Electrical, Furniture and Bedding's leading brands.

Story

Harvey Norman is Australia's leading retail chain. We stock a huge range of TVs, computers, laptops, cameras, kitchen appliances, ipods, home theatre, furniture, manchester and mattresses.

Address: 1322 Howitt Street, Wendouree VIC 3355, Australia
Phone: (03) 5332 5100
State: Victoria
Zip Code: 3355


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Had the pleasure of being served by Matt when I bought my new phone. What a terrific young bloke he is - took time to help me through the decision making process and then assisted me with some add-on stuff cables for the car and screen protector. Could not rate him more highly - friendly, personable, knowledgeable and just a great bloke to deal with.nnWell done Matt - I very much appreciated your service!
I would like to highly recommend Harvey Norman Ballarat store Judy in white goods - after an unfortunate incident with a new product she went above and beyond to fix my problem without further expense and made it happen within hours of being aware of the issue. This would have to be the best service I have experienced from any retailer in recent years- a very happy customer indeed.
Fantastic customer service. The young lad Matt? 21yrs old, sold us a printer on the 29 March around 10am was brilliant at sales/customer service. Informative, knowledgeable and realistic with what we actually needed. Rare you can walk out and feel good about spending your hard earned cash but he left us leaving with confidence and positivity that would not make us think twice about choosing this store as our go to for our next purchase. If there is some kind of recognition/ rising star program please put this young man forward for it.
Would give 0 star if there is an option. Bought an AEG washer and dryer before Christmas, advised arrival time within 2 weeks. No follow up service and the staffs mixed up with stock information and told me the dryer never arrived in fact it is sitting in the store for over 2 months. Requested for refund and another 3 months over and nothing. Will never buy from them again.
Disappointed and Misled – Price Match Policy is a Joke!nI recently tried to take advantage of Harvey Norman’s so-called price match policy – what a letdown! After finding the exact same product at a lower price from a legitimate competitor, I expected a smooth experience. Instead, I was met with excuse after excuse, vague conditions, and a flat-out refusal to honour their own promise.nnIf you advertise a price match guarantee, stand by it! It’s incredibly frustrating to waste time doing research only to be turned away for unclear reasons. Sadly, this experience has made me lose trust in Harvey Norman – it feels more like a marketing gimmick than a real policy.nVery pathetic unprofessional service by their manager Michael and supports staff Nichole.
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