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Reviews, get directions and contact details for Hanson Medical Centre & Dental Surgery

Hanson Medical Centre & Dental Surgery
Address: 1 Hanson Rd, Craigieburn VIC 3064, Australia
Phone: (03) 9305 5555
State: Victoria
City: Craigieburn
Zip Code: 3064


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 11:30 PM
Sunday: 8:00 AM – 11:30 PM


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Reviews
Always going to this clinic nearly 5-6 years. Month ago booked appointment for my kids pay $70 each to see dr Ansari and get returned money one of the kids $43 and the receptionist told me system is not working so you need to claim another child money yourself through Medicare I tried to apply but it’s says clinic already claims it.nI called at reception regularly 2-3 days they not find anything and told me we will talk to our manager but nothing comes out please don’t do that if you can’t return the money so why get prepay. So guys please be careful when you pay money to this clinic make sure you get refunded at same time.
I waited 55 minutes for a 10 minute consult with Dr V Rafeek. Apparently, she also sees emergency patients in between booked appointments that was her reasoning for the wait, no apology for seeing me late. What's the point of booking an appointment? I would have been better off going else where as a walk in. Won't be heading back there again! Wish I had seen the reviews before.
Used to be good. Now it is all commercial and patients have taken a back seat. They will even charge you for follow up upfront. Reception staff some of them are quite rude would not even attend while they are busy talking to each other.
Dr Vajna is very professional and willing to listen to all your concerns. The reception staff are very kind. The wait time can sometimes be long, but that is because I was told they treat emergency and serious patients first. Other than that, this clinic is ideal.
The only thing good about this place is that they have appointments last minute when needed, but I guess I can see why. The reception staff have zero customer service skills. They've got no idea what's going on and how to speak to people. I've seen a couple of doctors here and they've been good. But I saw Dr A today and she was not friendly, and her room reeked of body odour, I felt like vomiting. I don't think I'll be coming back despite the convenience of appointments.
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