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Reviews, get directions and contact details for Hannahs

Hannahs
Address: Store 265, Westfield WestCity,7 Catherine Street, Henderson, Auckland 0612, New Zealand
Phone: 09-838 9666
State: Auckland
City: Auckland
Zip Code: 0612


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:30 PM


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Reviews
I bought 2 pairs of shoes at the Henderson store today. The young shop assistant was friendly and offered amazing assistance. Upon completion of my purchace I realized I had been accidentally overcharged $20, so I returned to the store to sort out the mistake. The young shop assistant was very helpful and apologetic and adviced she would get her manager to fix the issue. This is were the issues began. The Indian manger took 5 minutes to come and assist the problem. She did not even acknowledge me let alone offer an apology. She started tapping away at the store computer and abruptly said to me...This is what we will do...we will reverse the change in your card, it will take one week depending on your bank....ONE WEEK! I said no...cant you just give me a refund of $20 out of the till? She said no and continued tapping at the computer. She then threw a pad at me and demanded I filled in my details for a refund that I had to wait 1 week for. This is not on Hannah's Henderson. I was overcharged and made to feel like I was a villain by your untrained manager for asking for my money to be returned. Disgusting behavior and you have now lost a loyal customer.
8 years ago (12-08-2017)
A good Hannahs store cant go wrong here nice mens shoes which i like
8 years ago (17-09-2017)
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