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Reviews, get directions and contact details for Hairhouse Warehouse

Hairhouse Warehouse
"Brisbane’s Hairhouse Queens Plaza store is located at 226 Queen Street, Brisbane. Open 7 days per week, the Hairhouse Queens Plaza store boasts a full range of haircare products and styling tools from all the leading brands, along with a professional team of hair stylists keen to refresh your hair with a great cut and colour. After a totally new look, perhaps even hair extensions? These hair styling pros are just the people to create the perfect hairstyle for you. If ear or body piercings are what you need, you can tick those off your to-do list when you visit the Queens Plaza Brisbane store!"
Address: Shop Lg03, Queens Plza 226 Queen St , Brisbane 4000, QLD, AU
Phone: (07) 3229 2244
State: QLD
City: Brisbane
Zip Code: 4000


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-19:00
Friday: 09:00-21:00
Saturday: 09:00-17:00
Sunday: 10:00-16:00


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Reviews
I went to buy some treatment for my hair. The store leader on their Queen street salon was very rude. Is she ok? I felt like I was ruining her day, when I asked her a question she seamed offended that someone like me dare talk to her highness self. Even if you are having a bad day, or even if you think extremely highly of yourself, it's better to be nice with customers; even more as the store leader. I recommend not to go there, it was a very unpleasant experience.
Asked for curtain bangs and long layers. Mostly was fine until she started cutting the bangs without even parting my hair or making sure it was straight. I asked her the part it properly but she clearly cut more off the left side than the right. Bangs are uneven, thicker and shorter on the left than on the right. Being generous given she was clearly new to the salon and didn’t know where anything was kept. Girl at the front desk also wasn’t welcoming at all
Terrible! I booked 2 months in advance for both my daughters 7&9 to get their hair done for a wedding. They were super excited. We turn up at 1150am for the 12pm appt and told they ‘can’t fit us in’. We had a booking!!!! They said we’d need to find somewhere else. No help to find somewhere else, no apology and no phone call to tell us before we got there. We are from out of town. This is disgraceful service and no one should ever trust booking here - lest your appt gets cancelled and you are told to walk the streets of Brisbane city on a Saturday to find somewhere that will take you off the street. Unbelievable and undeserving of any business. If this guy in the salon worked for me, I’d sack him. Pathetic non -service. One star because I could give zero.
Recently went to Hairhouse Queens Plaza to get try salvage my poor sad tired hair and self, Jimmy was the right person for the job! My hair looks so much better, and healthier he also gave me advice on how to style it at home which was a game changer! Jimmy thank you so much!!!!! 10/10/10/10
Came in to buy some products with my partner. We were approached by an employee who overall was rude, judgy and looked like they didn’t wanna be there. They didn’t ask any questions to find out what we were looking for, recommended the most basic thing, we ended up having to ask questions and then found what we needed on our own. No help. I work in customer service, I know how hard it is sometimes. My partner and I were both excited by our purchases and they honestly killed my mood. Not going there again.
Staff are very rude. Came in to get my shampoo and conditioner that this brand does stock and I was told to go to mecca as this store doesn’t stock it. I wanted to get pureology shampoo and conditioner. Which the brand does stock. When I was looking at other shampoos and conditioners and a brand called pure I was told that isn’t the brand I want, which I know, but I was looking at other brands as I needed hair products. Not very helpful customer service, would not waste your money on this company.
Do NOT go here! Worst experience I've ever had. I paid $230 for a blue/turquoise bob - I got a burnt orange mess see photos - my hair was destroyed by Hayley. When I complained, I was told it would be another $140 - not including the colour - to get my hair fixed. I left in tears with this mess of orange hair and a very insincere apology accompanied by a smirk from Kim the manager.
I came from Adelaide for a wedding in Brisbane and the staff went above and beyond to make sure I was happy with my style on the day. I expected to pay much more for it! The apprentice did such a wonderful job on my hair and I got a lot of compliments for it. The curls lasted for days. Loved it! Thank you.
SJ is so friendly, passionate and above all, knowledgeable! If you’re needing some help to pick the perfect hair styling tool, she’s your girl. No matter how many questions I asked regarding various styling tool manufacturers’ country of origin, technical specifications, warranties etc, SJ had the answers. She genuinely wanted to help and I could see she was truly passionate about educating others to achieve the best results, whilst factoring in my individual hair type, budget and ultimate hair goals. Thanks so much SJ! You’re an absolute gem and a credit to your team
Been a customer for years , then their phones stopped working still not working walked in to make an appointment was told booked out for the week , no customer service to book me in at a later date , went in 2/22023 , to see if could get hair cut , lady at desk said had 12 o’clock time slot but had to ask hair dresser , hair dresser said she does not cut men’s hair , lady at counter suggested to go to a few barber shops instead , did not see if I wanted to make an appointment in future etc find it disappointing from being a customer to basically told go else where
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