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Reviews, get directions and contact details for Grill'd Eatons Hill

Grill'd Eatons Hill

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Bar & Grill

Address: Eatons Hill Village, 640 South Pine Rd, Brendale QLD 4037, Australia
Phone: (07) 3264 2882
State: Queensland
City: Brendale
Zip Code: 4037


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 10:00 PM


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Reviews
We had dinner last night with my family, II ordered power salad, it was so dry, I can't see olive oil in it, might be very very tiny. So I told the waiter to add a bit of dressing coz it's so dry, the young waiter took my salad and he said he will put a dressing then I saw him talking to other waiter in a distance but the other waiter came back with my order and told that is our salad and there was oil in it and did not add any dressing at all plus the way he talked hmmm not a good customer service. I did not insist to have a dressing I just ate it dry coz he was insisted there's already oil in it. I know that was not right coz that was not my first time ordering that kind of salad. Even adding a bit of olive oil but nah. The burgers are tasty, the zuchinni chips my favourite but I score over all 3 due to their bad customer service last night.
Don’t use their delivery service, twice I have ordered directly via their website not a third party and twice the orders have been misplaced. First time driver left food in gutter. This time completely wrong order with the other customers name and mobile number on the docket. Staff have no way of remaking and re-delivering. Don’t offer delivery if 1 you can’t get the order right and 2 resend the correct order.
I recently had to feed 20 people for a workshop, Kate and the team were amazing in helping me organising this. The food was fresh and ready at the arranged time. Their help and preparation of all the food was on point and I was very impressed with their service overall. This is not the first time Grill'd at Eatons Hill have helped and it definitely won't be the last. Highly recommend them!
Extremely rude manager, I came to collect my order only to be informed that it was “handed to someone else” when I replied and said that couldn’t be right I was told by who I found out to be the Manager of the store that “it is right that I handed it to someone else” and with no apology I was told to cancel the order at my own expense with no compensation. The store manager was extremely rude and confrontational, I understand that hospitality can be stressful however I was left feeling frustrated and empty handed. Could not recommend due to horrendous service.
Grill’d have an offer of free burger on Mondays when your AFL team wins. Unfortunately they won’t give you a free Dynamic Cheeseburger even though that’s the only burger my son will eat. They won’t even make a cheeseburger by removing salad and sauce from Simply Grill’d. I then had to remove salad and sauce at the table?!?!? Regular sized ships I ordered had about 5 chips in the cup. Total rip off. I won’t be back!
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