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Reviews, get directions and contact details for Gold Coast University Hospital: Emergency Room

Gold Coast University Hospital: Emergency Room
Address: 1 Hospital Blvd, Southport QLD 4215, Australia
Phone: 1300 744 284
State: Queensland
City: Southport
Zip Code: 4215


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
My 19 year old stepdaughter spoke to someone regarding her mother stepdaughter is her ONLY next of kin and was treated terribly. The man she spoke with was rude and condescending. Whilst we all appreciate that hospitals are busy you need to remember that you are in a customer service role and as such at least try to be pleasant and helpful. In what is already a stressful situation you have made it substantially worse. Good work!
Crazy how many negative reviews. It’s a hospital they help people. Attentive care and made sure to have a laugh with me in emergency even when I was anxious in a scary situation. I couldn’t do their job and props to them, heard someone being rude to one of the doctors and the doctor handled it professionally and with empathy. 10 stars if I could give it! I mean don’t want to go back to ED no offence but if I did I would know I was in good care. Dr O’Doherty treated me and was amazing!
I would like to thank the Emergency Staff for looking after me last night. After some confusion from being shuffled to different waiting rooms, I was seen by the staff & they were all so nice. Special shout out to the lovely doctor - VIEGAS, CHARLOTTE - who took care of my broken ankle. You all deserve thanks for your support!
Was expecting a lengthy long 8 hour wait in the emergency department on the 23rd at around 12:00pm. But got admitted quite quickly and I just wanted say a big thank you to the nurse practitioner that treated me today for my toe I was really scared and nervous about going to the hospital for it but the nurse named Sara Syme made the process so much easier and better it was quite comforting with the service that she provided so thank you!
Dear hospital,nnPlease find someone who WANT to work properly, professionally. Not someone who just sit down and do nothing, Not even explain. I went to ask for some information nicely. She looks at me like I asked for money. Honestly I will be happy to wait if someone explain or make it clear or communicate with the patient. I come here because of I got injured not come to play around! I never got this awful experience in my life before.nnRegards
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