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Glue Store

  1. Knox
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Reviews, get directions and contact details for Glue Store

"For two decades Glue Store has been at the forefront of youth-oriented fast fashion, and a trusted Australian retailer.We take fashion seriously so you don't have to. Everything we do is with one mission in mind: to bring you the best brands, the biggest trends and the latest fashion.Our Fountain Gate Store stocks a huge range of brands, we are the one-stop shop for major labels like P.E Nation, Stussy, Nike, adidas & have many more in store & online!"
Address: 425 Burwood Hwy, Knox VIC 3152, Australia
Phone: (03) 8845 9050
State: Victoria
City: Knox
Zip Code: 3152


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Reviews
Went in this afternoon to refund an item I had bought yesterday. Nothing wrong with it just a change of mind. As soon as I walked in I was greeted by Mariam and she was very polite and bubbly and welcoming. Asked if she could help me with anything and the minute I said I was wanting to refund something please her attitude changed she was incredibly arrogant and rude. Scanned the dress excessively, threw the receipt on the counter for me to sign, made me feel like I was being interrogated for wanting to refund something. Won’t be back to shop here, plenty of other stores I can spend my money at that have staff who know how to treat customers.
Retail.... unlike some of the reviews here I'm not going to provide negative nor positive assessments based on what particular brands are stocked or not. Glue as we know has NEVER been known for it's great deals and cheap gear. They supply brands and are generally at the top end of the banding when it comes to price. We actually found some OK deals with the Sales on currently. However what really was impressive was the service. Back to my very opening point; Retail. It's a tough industry to work in, yet as consumers our expectations are forever high. Working in Customer Service / Experience related roles, this is the win or lose when I assess any store. Katrina who served us was a delight. A constant, unwavering smile on her face the entire time, she was not only pleasant but engaging throughout our time in the store. Not pushy either, just engaging. A genuine people person obviously and subsequently an asset to the store. Range is already wide and diverse enough, along with being rather up to date with current trends. Couple with service of that nature, you can't say it wouldn't be worth popping in every now then to suss out what's new.
Helping staff, trendy collection ,professional ,nice vibe to shop at glue store.
Had a incorrect order given to me from catch of the day and had all the returns forms available and they said it was policy to not return nor did they have a correct style I originally ordered. POOR VALUE won't be buying from them again.
Izzy was sooo helpful and kind. I came from the champion store next door and was not greeted or acknowledged at all, as soon as i walked into Glue i was greeted and helped by all the friendly staff. thankyou Izzy !
That's one of our daughter favourite place because their amazing customer service great product range and prices!
Great range of street wear and great service. No idea why they sell kappa, who actually wears that anymore :/
Great staff and awesome customer service
Items are overpriced and staff are not welcoming.
Diverse collection of street wear with reasonable prices
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