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Reviews, get directions and contact details for Gasworks

Address: 21 Gassman Dr, Yatala QLD 4207, Australia
Phone: (07) 3807 6166
State: Queensland
City: Yatala
Zip Code: 4207



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Reviews
Had an issue with my hot water system within the warranty period. I rung them and was told to call Bosch to raise a job so that it could be done under warranty. Did that, Bosch logged the job and 5 minutes later a technician called me from Gasworks and said he would be there within the hour. He was. Took 15 minutes to fix the problem and then just left with no fuss. Amazing service. The no fuss, no drama part was what really made this amazing.
I am getting a hopeless service so far. Called twice within the warranty period. Third time they are saying it’s out of warranty sorry. Spoke to Kirra who was not willing to listen to my concerns, and in the end she swore at me and hung up. Bosch Australia has been made aware of the type of service I got from Gasworks and they are looking into it.
The absolute worst customer service I have ever received!! Been in a house for barely 4 months the hot water has never been hot and takes very long to get barely over luke warm. Was told that it was compliant on handover, it has never been what they're claiming. Before we barely started our conversation the Supervisor was instantly being dismissive and rude and clearly not wanting to adhere to the 12 month installation warranty! Has made an easy fix into a long drawn out issue! The ABSOLUTE WORST SERVICE!!!!! BEWARE!!!!!
Marty from Gasworks was punctual and provided the best advice and carried out the installation very quickly and professionally. I would recommend Gasworks to any one requiring either repairs and maintenance or a new gas water heater.
Maarty from Gasworks Yatala went out of his way to ensure the job was done properly. Great after sales customer service. Highly recommend Gasworks!
Good atmosphere and upmarket shopping. Food oriented shopping precinct which is secured by Woolworths. 30 years ago it was an industrial waste land WOW what a difference.
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