Florsheim - Bourke St

Reviews, get directions and contact details for Florsheim - Bourke St

Address: 175 Bourke St, Melbourne VIC 3000, Australia

Phone: (03) 9663 1830

Website

State: Victoria

City: Melbourne

Zip Code: 3000

Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

Horrendous staff, specifically the old man bald head, who is only there to serve Prince Charles and members of the royalty.

Shoes average and overpriced.

 7 years ago (09-02-2018)

I went into this store last week to buy a pair of shoes for my partner. 

I knew exactly what style of shoes and size I wanted to buy but I received no offers of help or even a polite acknowledgement of my presence. This lack of attention to me as a customer was peculiar because the middle-aged staff member (a man in his late forties or early fifties) saw me come in. However, instead of greeting me and asking whether he could do anything to help me he simply ignored me and stood behind the counter looking out onto the street. 

To make matters worse, his answers to my questions about the shoes and the sale they had on were brief and reflected a profound disinterest in helping me. 

To be truthful, I was tempted to walk out and go to buy the shoes from the Chadstone store. However, I did not have the time to do that so I bought the shoes and left vowing never to return.  

As a child I remember my grandmother saying "it takes less effort to be nice than to be rude". And, "our character is revealed through the way we treat our fellow human beings, be it in business or otherwise". Sadly, the gentleman that served me does not appear to have been the beneficiary of such an upbringing. 

In short, do NOT go to this store if you expect to get help or be treated with good manners.

 7 years ago (06-07-2017)

Yes, these guys aren't happy and bubbly like a cafe. But they have deep knowledge of the products they sell and will get it right - whether that's recommending a different size because of the nature of the leathers, or fitting a shoe tree to your size. That's why I keep going back. 

 7 years ago (15-06-2017)

Unlike everyone else I have no complaints about the service, my complaint is about the actual shoes. I bought them at the end of August for $400, which is think is a decent sum, its now only 7 months later and the soles have completely gone, worn through and cracked open, I only wear them for work in a hospital! Cheap and shoddy workmanship. The leather has aged very poorly too. Would never buy from them again

 8 years ago (14-03-2017)

I went to exchange an online purchase. I rang the day before and the transaction went smoothly. The staff Justin was very helpful. I ended up getting another pair for hubby. Happy customer. :-)

 8 years ago (12-10-2016)

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Carlton south shoe store

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Florsheim - Bourke St

Reviews, get directions and contact details for Florsheim - Bourke St

Opening Hours

Carlton south shoe store

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