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Flight Centre Carindale

  1. Carindale
  2. Murarrie Travel Agency

Reviews, get directions and contact details for Flight Centre Carindale

Flight Centre Carindale

Story

Flight Centre is Australia's leading travel retailer, offering domestic and international flights,holiday packages, cruises, ski holidays, last minute hotel deals, travel insurance, luxury travel, and much more.



"As part of Australia's largest travel agency, Flight Centre Carindale is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."
Address: Carindale Shopping Centre 1241/1151, Creek Rd, Carindale QLD 4152, Australia
Phone: 1300 376 496
State: Queensland
City: Carindale
Zip Code: 4152


Opening Hours

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 8:30 AM – 5:30 PM

Update Info

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Reviews
I can highly recommend Benita Fraser at Carindale Flight Centre. She was in continuous communication with me sending me options which suited my requirements. She responded in a timely way and secured accomodation for me promptly at times when there was only a couple of rooms left. I had confidence every step of the way with Benita. She will always be my first choice when it comes to booking holidays. I look forward to booking more family holidays with Benita in the future.
Hopless after-sale services. Trying to contact the agent Abi while I am overseas and desprate to cancel my ticket. No response after months, they just don't care I lose money and time! Disappointing and horrible experince. On top of all the mistakes in information about baggage wieght - they told me limit is 23kgs, I arrived and knew that was wrong! and for going over continents USA I could carry 30kgs which I needed. My connection flight was canceld 2 hours before the flights, and I had to go on a rout with 4 stops where my initial booking was only one stop! Well worse experience, I can do a better job myself, like I done all my life, this one was the first and last with Flight Centre.
Abi Hubbard is amazing. She was so helpful and fixed all of our problems within an hour. I visited Flight Centre Carindale a few months ago and got turned away stating my problem couldn't be fixed. She went above and beyond to help us and made us feel very comfortable in our upcoming trip. Abi's service was 5 stars and we couldn't recommend her enough.
Worst customer service ever. Consultant was completely unhelpful, couldn't recommend ANY tourist spots from a city that she said she was from. A really awkward exchange, completely unhelpful. Save yourself some time, do not book here!
Rude and condescending. Got turned away with 30 mins left despite the fact I just wanted to ask a few questions. In fairness they offered to book an appointment another time but they were rushing to get us out of the store. I said to not worry about the apointment and straight away they were worried that we would go to another competitor. They had enough time to worry about that but weren't even bothered to ask why we were coming in in the first place.
Horrible service and rude staff. The man with the green hair and black nail was very rude, unfirendly and he could not help us to find relevant flight. He didn’t have enough knowledge regarding airlines. I was disappointed
Incompetent staff, completely unhelpful, no sense of urgency when contacted to reissue tickets they had forgotten to issue prior to a flight booked through them. We missed our flight because of this. Staff members from Carindale lacked compassion and didn’t claim any responsibility for what had occurred. Do not book through them. The stress and extra late fees we had to incur because of this is not worth it.
Ivan was such a great help! Customer service was outstanding, definitely would book through him again!
Unfortunately this experience sucked. I looked at reviews before I went and still gave this store the benefit of the doubt. Horrible customer service, no people skills, and made me not excited at all to think I'm about to book the trip of a life time. Further the presentation of staff was low, no grooming standards enforced at all. I didn't end up getting a flight booked, after a 50min wait with me sitting there awkwardly in silence I was informed that my salesperson couldn't figure out his log in and to maybe just book half a trip and finish booking the rest at another time...what a joke. I thought at least maybe ask another staff member for help but not my place to do so.
Completely unhelpful staff, gentleman with green hair was really rude and aggressive. He gave me wrong information. He was also dishonest with the prices, also I showed him prices on the website , he changed the prices in a second.
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