Fitness First Mermaid Waters

Reviews, get directions and contact details for Fitness First Mermaid Waters

Address: 5 Lakeview Blvd, Cnr Bermuda Street & Hooker Boulevard, Mermaid Waters QLD 4218, Australia

Phone: 1300 557 799

Website

State: Queensland

City: Mermaid Waters

Zip Code: 4218

Opening Hours

Monday: 5:00 AM – 9:00 PM
Tuesday: 5:00 AM – 9:00 PM
Wednesday: 5:00 AM – 9:00 PM
Thursday: 5:00 AM – 9:00 PM
Friday: 5:00 AM – 8:00 PM
Saturday: 6:00 AM – 6:00 PM
Sunday: 7:00 AM – 4:00 PM

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Reviews

I’ve been a member here for several months and want to give balanced but honest feedback.nOn the gym floor: most equipment is quite old, though I’ve noticed new machines being added gradually, which I appreciate. The training space itself is on the smaller side. These aren’t complaints, just context for anyone considering joining.nMy real concerns are with the spa area. Of the two jacuzzis, only one has been working for months now — both were functional when I first joined. More seriously, the hygiene standards in the sauna have declined to a point I consider unacceptable. There is no supervision of how people enter the sauna: members regularly come straight from the gym floor in the same sweaty workout clothes and shoes, sit directly on the benches without showering first, and without placing a towel down. This is a basic hygiene practice that gym staff should be actively monitoring and enforcing.nIn addition, the wall clock in the sauna is only working intermittently — some days it’s on, other days it’s off — making it inconsistent for members trying to safely track their time inside. And the glass panels have visible marks that appear not to have been cleaned in weeks or months — if something this visible is neglected, it raises real concerns about the cleanliness of less visible areas like showers and toilets.nI raised these concerns directly and was told leaving would cost a $250 cancellation fee, so I’ll continue attending — but I hope to see real improvements soon.​​​​​​​​​​​​​​​​

Gym from the outside looks large and well equipped, from the inside the gym floor is quite small. The lighting is good with lots of natural sunlight coming form above. Equipment is little bit old the cardio area isn't well layout, and there's real lack of barbells and leg bodybuilding machines. The pool and spa facilities required good, very useful after a long workout session. Hopefully they can improve these issues with equipment in the future.

I wouldn’t recommend this gym. Most of the cardio machines are broken or out of order almost all the time, which makes it really frustrating if that’s part of your routine.nnThe spa area is no better, it’s often not working or poorly maintained.nnOn top of that, access is only digital, which means you have to bring your phone with you every single time just to get in, pretty inconvenient if you prefer to work out without it.nnI’d definitely think twice before joining.

Have been coming here for many monthsnnThe Good: Friendliest bunch of staff. Right from the front desk to the membership consultants. Always smiling and always helpful even if they are in the firing line. Tom and Kaleb are the best in business when it comes to private trainings. Their knowledge, attention to detail and their attitude is top notch!nnThe bad: Unfortunately the machines are still stuck in the dinosaur era! A refresh would be nice! Pool and Sauna are nice additions!nnSmall maintenance here and there would be nice but for me personally, the good outweighs the bad at GLMW!

Great sense of community!! Members are very friendly. Group fitness class timetable is good and suitable. Cleanliness could be improved though. Kim, the front desk staff member is their greatest asset. He always makes everyone feel so welcome and so loved.

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Fitness First Mermaid Waters

Reviews, get directions and contact details for Fitness First Mermaid Waters

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