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Fitness First Castle Hill - Castle Towers

  1. Castle Hill
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  3. Castle Hill Gym
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Fitness First Castle Hill - Castle Towers
Address: Castle Street, Level 3, Shop 701, Castle Towers Shopping Centre, Castle Hill NSW 2154, Australia
Phone: 1300 557 799
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 5:30 AM – 10:00 PM
Tuesday: 5:30 AM – 10:00 PM
Wednesday: 5:30 AM – 10:00 PM
Thursday: 5:30 AM – 9:00 PM
Friday: 5:30 AM – 9:00 PM
Saturday: 7:30 AM – 6:30 PM
Sunday: 8:15 AM – 5:00 PM

Update Info

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Reviews
I joined Fitness First Castle Hill after checking out their great online offers. Connor was amazing and communicated very well before I joined. On the day I signed up, another fantastic staff member helped me through the process to sign up with ease.nnSince then, I've been a member for a few months and have found all the staff, especially the reception team, to be friendly, welcoming, and always ready with a smile. The gym itself is well-equipped with plenty of cardio machines, including a good number of running machines The free weights area has everything you need, though it can get busy at peak times.nnThe facilities are top-notch, with an excellent sauna and steam room. The showers have great water pressure. Overall, the gym has a great vibe and is a friendly place to be.nnIf you're considering joining a gym, I highly recommend Fitness First Castle Hill. The location is extremely convenient, situated inside Castle Towers Shopping Centre, with easy rooftop parking and a direct entrance to the gym, or you can walk through the shopping centre.nnI'm very happy with my experience here. Thanks to the team for making it such a great place to work out!
Bad customer service. I was promised an extra free month because I came from another gym. I’ve been trying to get that free month since the beginning of this winter but they kept finding excuses not to do it. I have never had such a disappointing experience with customer service at other gyms.nnP. S. Nothing was done since I wrote this review. I contacted FF via messenger and they said someone will contact me regarding the issue. I have not been contacted since then. It looks like they just reply in the review section to make themselves look better.
You could find all sorts of trash in the changing room and cupboards. It’s been a while but nobody comes to clean it.nnIt may also be a “tradition” for Fitness First not to turn on their air-con, and use maintenance as an excuse. Cuz other branches are also hot like the hell in summer due to “maintenance”.
This place is dirty and runs down, the equipments are old. The steam room or the sauna always breaks down between them and usually get 3 to five months to get it fixed. There is always an excuse we have to get the parts from. Overseas.. Don't waist your money here there are better gyms around.
My advise avoid this place !!! There are other good gyms around this area with excellent customer service and equipments.nHorrible place with bunch of conceited staff. I was responding to “ bring a friend “ promotion. They tried to get a membership out of me without even letting me trying the machines.ncustomer service was absent from the middle aged lady’s minds who hardly spoke any English. She brought her 5.1 “ gym Hippo who was so rude just as much as her. No thanks to this place. Yuk
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