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Reviews, get directions and contact details for Europcar

Europcar
Address: Terminal Building, Darwin Airport, Darwin NT 0820, Australia
Phone: (08) 8945 3261
State: Northern Territory
City: Darwin
Zip Code: 0820


Opening Hours

Monday: 6:00 AM – 2:00 AM
Tuesday: 6:00 AM – 2:00 AM
Wednesday: 6:00 AM – 2:00 AM
Thursday: 6:00 AM – 2:00 AM
Friday: 6:00 AM – 2:00 AM
Saturday: 6:00 AM – 2:00 AM
Sunday: 6:00 AM – 2:00 AM


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Reviews
BEWARE!!!!!! Initial contract was for $196.12. We paid $129 deposit to Airport Car rental while booking the Car as it was through their website. But than after returning the car we were charged $380.28 from our Credit card. There were all sort of different charges added. We called them about the deposit payment and why was that not deducted from the main invoice. But they said they take no responsibility what so ever for the third party website. So in short we were charged around $510 total which suppose to be $196.12. Dodgy company .
8 years ago (07-07-2017)
Poor. I hire a small car at Europcar Darwin airport. they took my money over $5500 from my credit card. So I asked to make a refund but they said they can not do anything... They don't know anything. Even the station manager dose not know what he has to do. Seriously. They need to get more training.
8 years ago (16-06-2017)
Plane was delayed so called and let them know that I would be there late. Said they would stay open and wait for me. Arrived 15 minutes past their closing time. No one there and only an answering machine on the to call number. Called customer service and they said bad luck wait until tomorrow, so I have spent the night sleeping in the floor..Never again!!!
8 years ago (23-10-2017)
Worst Customer Service ever. Instead of solving the issue they called me and started shouting about my previous review, Will never use them again. I never had such a bad experience with any car rentals.
8 years ago (11-07-2017)
Worst Customer Service. Guys be aware before booking the, Would never recommend them.
8 years ago (11-07-2017)
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