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Reviews, get directions and contact details for Europcar

Europcar
"Welcome to the Europcar Darwin City car and van rental station at Darwin!Benefit from a wide-ranging fleet of cars, vans and trucks, and excellent customer service.Car and van rental is made simple with Europcar bookings available online on our website or app.Pick up and drop off at any of our convenient locations worldwide.If you have any problems, you may contact our team by the following number : 08 8941 0300.Our staff is here to help you!Enjoy your ride!"
Address: 77 Cavenagh St, Darwin City NT 0800, Australia
Phone: (08) 8941 0300
State: Northern Territory
City: Darwin City
Zip Code: 0800


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: 8:00 AM – 12:00 PM


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Reviews
Don't hire in this place. I rent a car few weeks ago. There was a scratch on the windshield at the beginning, so obvious that we didn't even mention it, thinking it must has already been reported. 1 month after we give the car back, we had a payment of 250$ taken directly on our bank account. Obviously we are not the first one, they don't even fix the windshield and make everyone who are not vigilent to pay for it. Scandalous! I manage a big community of tourist in Australia and they can be sure every new tourist going to Darwin will be aware of these scandalous methods
8 years ago (20-10-2017)
Europcar is a SCAM !!!!!! Don’t go there they will steal money from you !!!! We rented a car about a month ago and now received an invoice asking us to pay around 250$ for a break in the windshield that was already there before !!!!!!! We notice it quickly as it was an obvious break in front of the driver but we thought that logicaly they knew about it. What is our surprise now to see this money withdraw from our bank account : UNBELIEVABLE and SCANDALOUS !!!!!!
8 years ago (19-10-2017)
The cars are good, but other rental companies don't charge a deposit (meant to be a hold on a credit card, but in reality I have had deducted twice) so I tend to avoid Europcar unless there is a significant cost saving.
8 years ago (09-09-2017)
Customer service did not rate highly. Only one vehicle to choose from.!! Take it or leave it I guess.
8 years ago (17-01-2018)
we hired different cars during our stay in Darwin from Europcar. The first vehicle was fine, but much to our surprise it was down hill from there. firstly we did bring to their attention that the cars were dirty inside and that we had to pull over to a service station and wash the inside front screen. Secondly, on hiring another 3 different vehicles from them on different days we also brought to the attention damage & scratches on a particular vehicle and was told by the Irish lady serving us that they were aware of the damage -" no worries- no problem ÏTS OK"!!!. At no time was any paper work filled out or given to us indicating the condition of the cars on hiring. WHAT A MISTAKE !! after a few days after leaving Darwin and moving on to our next destination we were informed by europcar that there was damage to the last vehicle ( dropped off at 6.00am Darwin airport) and we were liable for $550.00 costs. we have emailed twice requesting photographs of the alleged damage with no reply. They have now deducted $605.00 incl gst from our credit card ! Not happy ! We would like proof of the damage and intend on fighting this claim. So needless to say we will not use EUROPCAR again or recommend to anyone.
8 years ago (31-08-2017)
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