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Hertz

  1. Darwin
  2. Northern Territory Car Rental
  3. Northern Territory Automotive Company

Reviews, get directions and contact details for Hertz

Hertz
"Welcome to Hertz Car Rental - Darwin Downtown. Select this location to begin your car rental experience or choose from other locations near you. Enjoy a wide selection of vehicles like luxury and sports cars, SUVs, EVs, vans, trucks and more. Book online now, or with the free Hertz app today."
Address: McMillans Rd, Darwin NT 0812, Australia
Phone: (08) 8945 0999
State: Northern Territory
City: Darwin
Zip Code: 0812


Opening Hours

Monday: 6:00 AM – 1:30 AM
Tuesday: 6:00 AM – 1:30 AM
Wednesday: 6:00 AM – 1:30 AM
Thursday: 6:00 AM – 1:30 AM
Friday: 6:00 AM – 1:30 AM
Saturday: 6:00 AM – 1:30 AM
Sunday: 6:00 AM – 1:30 AM

Update Info

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Reviews
Huge communication issue you should be aware of - this review is left after I’ve tried to sort this out over the phone, online and through their customer service but no luck in getting to a reasonable conclusion. Bear in mind the service is good but the lack of care in explaining the exact charges on the bill breakdown should be taken into account. Huge difference in price for when you book online vs at the airport, will definitely be making a video about my experience on my social media so others can learn from my experience. I take accountability for signing the contract, when you trust the customer service rep enough, you don’t expect yourself to go through the final amount breakdown and the nitty gritty amount of the breakdown. you expect to not worry about the detail of the contracts but there were hidden charges which is apparently a standard for all location based rental services. I wasn’t refunded but just explained of how the charges work, lesson learned for me. Please review your bill even if you build enough rapport and trust with the agent who is offering you the car
Prepaid for the car with clear notes saying location fee including. Slugged $428 extra when we turned up to the airport including futher location fees. Thankfully we returned the car 24 hours early and got some of this back. Ended up being >$1000 for ~50h hire. also their customer service line tells you to email instead and then cuts out. Poor customer service overall
To the amazing girl that helped me today. You are an absolute legend and I’m so grateful for your patience and help in sorting out the rental car for me!
The team at Hertz Darwin Airport were super helpful! We were renting during Jan this year and left a pair of prescription sunglass. The team are very kind to post the item to my address with express delivery. Much appreciated and 5 star service!
Picked up a car on Monday the 21st of August.nThe ladies at the counter were quite busy however the service was great, they were very patient with everyone. It was my first time to Darwin and the ladies were really helpful with directions! I forgot to get their names.
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