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Reviews, get directions and contact details for Escape Kayaks

Escape Kayaks
Address: 2/19 Gympie Way, Willetton WA 6155, Australia
Phone: (08) 9354 7355
State: Western Australia
City: Willetton
Zip Code: 6155


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:30 AM – 3:00 PM
Sunday: Closed


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Reviews
PLEASE BUY LOCAL I wish more people knew about this local, quality store. Support local businesses! Steve works hard, and you can see his passion for the business. He was genuine and helpfu. the kayaks come with 10 year warranty and Steve seems really willing to help you with any questions.
They do sales and hire. Steve was a very nice and easy guy to deal with. We hired 2 kayaks for a day to paddle in the Canning River. We weren't sure if it'll fit in the car as we do not have roof racks. Steve was kind enough to let me 'trial fit' the kayak in my old Subaru Forester 2 days before hiring. Pricing was very reasonable. We will definitely recommend this place.
The review referring to unsealed carpark, is false. An outright fabrication! With 1-6 customers a day, it is very rare you would not be served right away. The person was told he'd be seen in a couple of minutes, as the owner was bidding farewell to previous customers, but the person simply turned and left. Very impatient. After parking in the neighbouring carpark no less so his review of the unsealed carpark, is an outright falsehood. As for an Anchor Trolley obsessed over by the other gentleman, this is a recent and obscure item, nothing to do with our product and the person was too impatient to explain. In 19 years nobody ever asked for such a thing, it is just a gimmick of importers but we could have been helpful had the person chosen to explain himself when asked. The assumptions about our knowledge and experience based on such a brief and surly phone call are preposterous and offensive.
What a Fantastic Company!!! I purchased my first kayak from Steve and he was amazing! Steve went through every detail with me, he let me try a kayak before buying one and was very patient with answering any questions! I got to pick out the colours I wanted and Steve wasn't happy with the end product unless I was. The customer service was outstanding and better than I have ever experienced!! I will be recommending everyone I know to him! Added bonus was that it's supporting local businesses! Thank you so so much Steve! I LOVE my kayak!!!
So happy with my Kayaks. Purchased 12 months ago. Steve was very helpful and meticulous with getting the design right. He showed me the manufacturing process as he makes the kayaks on site. Fantastic to be able to buy local product. My Kayak was personalised with the word Zephyr shown in photos which is cooked into the kayak during the making process. Steve wasn’t happy with first attempt so made it again. I ended up buying both Kayaks so the family can have more fun together. Love my Kayaks. Thanks Steve. So glad you are still going strong despite COVID.
Bought a kayak from the gentleman that operates this business. He asked what colour choices I would like, took a few days for the kayak to be built and picked it up the end of the same week. Do recommend this business.
We bought 3 x kayaks from Steve at Escape Kayaks. We are very happy with the kayaks and service. Steve is very passionate about what he does and it is great they are made at his workshop in Willetton WA. We like the price point, product, Steve and to support a local business. Winning.
I called Steve looking for an anchor trolley system. He had no idea what it was, he'd never heard of it?! According to him an anchor and a trolley are two different things. I know it's only 1 product but It begs the question, does this place have the product knowledge to give me any confidence to support them? Local businesses are always the first to complain about online cheaper prices etc but why would I buy from a local store with poor product knowledge when theres hundreds of online options. Basics 101. See below Steve.
We have had one of these kayaks from before Steve took over, some 15 or so years ago, and Steve had no hesitation with providing a repair job. Great product, great prices, Australian made and even better the last WA manufacturer! Keep up the great work and we look forward to seeing many of your products in the Rottnest Chanel Swim
Very friendly and helpful! Great WA made product. Quality workmanship for an excellent price.
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