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Reviews, get directions and contact details for Uniform Concepts Willetton Super Store

Uniform Concepts Willetton Super Store
Address: 3a/9 Yampi Way, Willetton WA 6155, Australia
Phone: (08) 9270 4669
State: Western Australia
City: Willetton
Zip Code: 6155


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
2nd pair of sport pants that was not good quality. my child worn them twice and already a huge rip in the knee. I was asked to bring them in to be sent away. ofcourse I was told because they were at the knee they won't accept it. they need to make better quality clothing that will actually last. both blue and white layer in these were ripped for the price of them it is shocking. then to be asked do you want to come collect them, why would I possibly want a damaged pair of pants that can't be fixed or worn again. very disappointed in clothing and customer service as they didn't really care when I voiced my opinion.
I am extremely disappointed with the customer service provided by this company. It has been over a month since I placed my order, and I still have no idea when it will be ready. Despite numerous attempts to get an update, all I receive are vague responses and no concrete information.nThe staff were rude and unprofessional. It felt like they had no interest in helping or addressing people concerns.nUnfortunately, in Perth, it feels like we’re stuck with this company due to the lack of alternatives.
Service was very quick and special sale price on school polos was a pleasant surprise at $15ea! Got extras and walked out smiling in under 5 minutes. Can't complain... today!
I just can’t understand this business model. They clearly don’t want people in store as they are so very unwelcoming. They don’t allow you to browse, even when there's no one else there. You must be chaperoned around the store like a potential shoplifter or you get barked at by the cranky shop assistant. I checked stock online before going in store only to be told “that’s wrong” and they don’t have the item I wanted. I guess they can treat people however they wish as they have a monopoly on uniforms. Really puts a massive downer on what should be an exciting experience for families starting a new school year or new school. Such a shame.
Four months wait for a jumper is ridiculousnStaff couldn’t give an accurate arrival timenThe worst part is they have a monopoly and know exactly how many students there arenIt’s called uniform concepts because they have the concept of a uniform business but they aren’t exactly sure about stock levels or customer servicenNo delays in taking your money thoughnThat part they have down pat
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