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Reviews, get directions and contact details for EB Games Deception Bay

Address: Deception Bay Shopping Centre, 14 & 15A Bay Ave, Deception Bay QLD 4508, Australia
Phone: (07) 3204 9749
State: Queensland
City: Deception Bay
Zip Code: 4508


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 3:00 PM


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Reviews
I went into EB games Deception bay today on the 5/12/2022. I was served by a lady called Renae. She was very rude and ill mannered. I came in for a price match which she made very difficult to do even with all of them being an Australian competitor. She talked down to not only me but my little brother 16 years of age. I came in for spectacular service which u guys always provide. But this time it was the complete opposite. I later found out she is an assistant manager which shocked me. People like her should not be in customer experience roles. Let alone a leadership role
Wonderful customer experience from the first phone call to picking up the item. Her name was Renae
First time there, only went there as it was the only place that had ps5 controllers left following boxing day sales, controllers sold out everywhere else.
It's ok, service by the male in there, is very pushy. You don't get to look around without him at your heels, it's intrusive. The female server in there, is a gamer herself, with good product knowledge from personal experience. She seems honest, welcoming and plainly spoken, no pressure. It's easy to buy from her. Shop stock was visually well displayed, it was easy to see, price points clearly marked. Shop fairly clean and orderly.
Didn't go there, just walked past it.
Deception Bay is like another planet. The place that is, not the EB. The stoner telling the staff about his console collection was quite amusing. They had what I wanted in stock but took a while to find it, no dramas, the staff were friendly, the locals were interesting, the shopping centre is quite sad looking.
Great people who greet us with a smile and welcome us back in every time we go there, always happy to help with whatever you are looking for and suggest things I might like to try. Can't say enough about the Deception Bay EB Game's, only shop where we feel welcome.
I go here a lot my local and I'm a gamer, so I like it , however it's one of the smaller stores stock wise, but the staff are great the girls are great they game and there always friendly and put up with me coming in daily and only buying on special It's good as any.
The best shop in the Moreton bay region indeed
If you are into Pokemon, this is the EB you need to visit. There is one guy here that is very knowledgeable and enthusiastic about Pokemon and it is infectious to hear him interact with kids and adults alike.
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