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Reviews, get directions and contact details for Donovans Chocolates

Donovans Chocolates
Address: Pukete Estate 137 Maui St, Pukete, Hamilton 3200, New Zealand
Phone: 07-847 5771
State: Waikato
City: Hamilton
Zip Code: 3200


Opening Hours

Monday: 7:00 AM – 3:00 PM
Tuesday: 7:00 AM – 3:00 PM
Wednesday: 7:00 AM – 3:00 PM
Thursday: 7:00 AM – 3:00 PM
Friday: 7:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Not as good as it used to be. Got served my hot chocolate in a takeaway cup. Also the slices have gone very thin. My eggs Benedict was nice, but served on an ordinary slice of toast. Not good for the price!!Definitely not as good as before!!
8 years ago (07-12-2017)
Best hot chocolate you'll have plus a yummy complimentary chocy
7 years ago (23-01-2018)
Absolutely disgusting. The customer service was horrendous, the waiters and cashier were rude, unwelcoming and did not get our orders right, they were unapologetic. We went today for our christmas staff function for work and I was so embarrased to bring my team to such a cafe. They seated us by the toilet and the door was wide open the whole time we were there. There wasn't enough cuttlery on our table and the water glasses were dirty. Two of our plates took an entire 40 minutes to be brought out where as the other 4 were brought out within 15. No apology or explanation given despite the cafe was relatively empty. Their waiters were too busy chatting to eachother to pay attention to the customers. I will be telling everyone I know to avoid this place. Shame on you Donovans.
8 years ago (24-11-2017)
Staff were pleasant enough. My meal was sub par - not helped by serving the incorrect order (obviously a weak link in the order chain somewhere)
8 years ago (04-12-2017)
I gave a 4 star rating as the workers who make the chocolates, make all the boxes for packaging, cook and bake in tbe kitchen and clean - Work really hard and long hours to keep up with the demand. There might be off days when food is not to expectation but WHAT place isn't having an off day. A bit of common sense applies to customers too. If you don't like the look of what you ordered then let the shop assistant know before you eat it and I'm sure they will make it right. Discounted seconds in bulk don't always remain forever and maybe this is because the quality is perfecting more so there is less waste
8 years ago (06-09-2017)
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