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Reviews, get directions and contact details for Dolphin Funerals

Dolphin Funerals
Address: 7 Nullum St, Murwillumbah NSW 2484, Australia
Phone: 1300 678 443
State: New South Wales
City: Murwillumbah
Zip Code: 2484


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We have utilised Dolphin Funerals twice in the last 6 months. Ben and staff were very professional and showed great care in the arrangements and conduct. I found Ben to be very personable and “ down to earth” during our interaction and conversations. The costs for both our loses were very reasonable. We thank Dolphin Funerals for making our time of grief and loss easier through their care and attention.
7 years ago (26-10-2017)
I was extremely happy with the professional service offered by Ben. I telephoned Ben outside of business hours and the call was answered promptly with kindness and compassion. Ben went out of his way by delivering my grandmothers ashes on a Sunday morning. I can highly recommmend him and only wish I lived on the Gold Coast so I could prepay for my funeral.
7 years ago (27-10-2017)
I absolutely cannot fault Ben and his wife for their caring and compassionate attitude towards my fathers passing. He died during the Xmas period 2017 and Ben was able to answer every question we had when we called to enquire. He walked us through the process, costs, timeline etc and it was very calming and reassuring. He has all the time in the world for us to discuss anything we needed. He is a trustworthy, compassionate and kind individual. Real salt of the earth. As my father became unwell in Byron bay, he was moved to several hospitals around QLD and Northern NSW but ultimately died in Sydney. When this occurred, I wanted to see my father before the ceremony in Byron as I needed that closure to say goodbye and view my father for the last time. I drove down from northern QLD and Ben allowed me to visit dad at 8:00pm the night before the service. (He lives above his business and took his personal time to organise dad.) He set up my father in such a beautiful and respectful way, I really couldn’t have been more grateful. The day of the service came, we had a sudden change of plan to have dad finally “come home” for 10 min before we drove on to the service. Ben allowed this to happen with no problems at all. He was perfectly on time, quiet, kind and professional. He even allowed us to use some of his audio equipment and collected it when he drove back to Byron bay to give mum dads ashes.... a 45 min trip each way. I know who I will be recommending for future funerals. Perfect business management and not overcharging or taking advantage of anyone. Thank you Ben for making such a difficult time so much more manageable and comfortable. Love, The Preston Family.
7 years ago (25-01-2018)
This funeral service may have been the cheaper option and I hope that if this is your choice it all goes smoothly but for me this was to the case. I was kept up until after 11pm on the night of my son's funeral with so many phone calls I lost count because the owner did not want to let my son's ex-girlfriend in to view the body as she had turned up late, even though he was still there working. He kept calling me wanting confirmation that he was doing the right thing not letting her in to see him firstly as she was late then as she had the wrong attitude then because she was speaking down to him. Eventually I asked him to sort it out himself as I was stressed enough. He did. He refused her. It was a difficult enough time for me as it was without his insecurities to deal with. I have waited over 6 months to write this review as I didn't want to write this in anger and I never wish to harm someones business but I also never wish for anyone else to have to go through the stress I had to put up with on top of my son's funeral. He never apologised and to this day she is still hurt that she never got to see my son one last time. A person in this position needs a very large dose of compassion and understanding to deal with grieving people and I think until he matures this may not be the ideal job for him. I do hope if he stays in this job he finds it humbling and has an attitude adjustment so that this type of thing never happens again.
7 years ago (10-07-2017)
I can not praise Ben and his Company more. He personally made the saddest day of my life and my families bearable. The caring and beautiful nature can not be commended enough. They run their company not for the money but for the people left behind. Thank you in not enough....your support during the time of my Dads passing will not be forgotten... bless you and your family
8 years ago (21-07-2016)
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