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Department of Home Affairs

  1. Melbourne
  2. Melbourne Government & Public Services

Reviews, get directions and contact details for Department of Home Affairs

"Our offices in Australia provide services by appointment only. If we need to see you, we will send you a letter or phone you, to ask you to attend an appointment.If you have a complex issue or cannot find the information on our website, you can call our Global Service Centre on 131 881.Migration Decisions by the Federal Circuit Court of Australia - filed court applications for the Minister can be emailed to [email protected]"
Address: 2 Lonsdale St , Melbourne 3000, VIC, AU
Phone: 1300 853 773
State: VIC
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 09:00-16:00
Tuesday: 09:00-16:00
Wednesday: 09:00-16:00
Thursday: 09:00-16:00
Friday: 09:00-16:00

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Reviews
Processes for the citizenship interview and test are very smooth overall. Just do not come earlier than 10 minutes as you cannot enter the building until it is almost time, meaning you have to line up and wait outside the entrance. There's no seating nearby while you wait other than a single bench.
Today I did my Aus citizenship interview & test. The process is simple, quick & easy to follow. Overall was pretty good. Thank you very much to the nice young man who served me, sorry didn't know his name
Worst in the world, wanted to attain mother's funeral but refused visitor visa two times, this god like people knows the future that i am staying there forever i am employed in technical company with good salary and i submitted all proofs but still shows I don't provide sufficient supporting documents, my leave latter my bank statements what else you want, she also writes she is not satisfied with overall economic circumstances in India what they know about India and if my whole family is in Australian citizen it's their mistake to be there, just write a Claus 600.211 not satisfied and that's it, just remember all of you have family as well and i wish youall have to go through thia situation as well and God made you feel that how and what you are doing with people, i can't attain funeral just beautiful of you all, just worst
My experience is great. They are strict - but for a reason and dont take it personally. If you’re coming here for an citizenship appointment, dont come in too early or late. If your appointment is 8:40-9, come in 10mins before. The officer will inform which appointment times are allowed to come in. They only allow people jn 5-10mins before your schedule. Only those who have appointments are allowed inside, so make sure to have someone with you if you’re taking kids or partner to look after them. Dont loiter by the door. The experience was a breeze for me. The moment they let you in, you need to sanitize, get your number in the terminal, wait for your number to be called, get interviewed and take the test. The entire process from entering the premises to stepping out only took 15mins max. The people working there are doing their jobs, period. Dont expect to be treated special or expect them to run errands for you. Ive seen people asking them to hand over coffees to their friend inside or insist if kids can be taken during appointment. Follow what is written on your appointment letter. Treat them with respect and everything will be smooth. The security, interview and test personnel were efficient and professional.
My wife went here for Australian citizenship test. There is alot of parking with 2 hrs paid, look for the ticket box's on sidewalk.
Absolutely ridiculous Wish I could give 0 stars Took all the money and did nothing I provided all document to support my refund request but you all are there to take money and do nothing .Just stripping us of our hard earned money penny by penny . I sold $8000 with of gold including my heirloom pieces .I also explained that the other party from India demanded Dowry which is totally banned in India . Still Department did nothing absolutely nothing .I have 2 people in my family facing disability and the other 2 are carers.. Despite explaining everything they have not helped me get my money back. IS AUSTRALIA CLEARING ITS DEBT BY TAKING OUR MONEY ..? please refund my money I beg you over and over again .I've exhausted all ventures ombudsman federal MP and so on Its only the department that can make a difference. Please refund me the sum of 8k. I'm suffering day and night .Please help me
Very well organised centre, in and out in 15 mins for the my citizenship interview and test. Thank you so much! Just be on time nit earlier than 10 mins, be prepared and keep calm.
Great service and staff were very friendly and made me feel less nervous about my test. My experience here was fantastic.
80% of rude people going very early death in the world according to the scientific experiment. Good luck. " WHEN YOU DO SOMETHING BAD IT COMES BACK TO YOU LATER VERRY BADLY"
I called to fix my password of my immiaccount and the call center works so good! Just had to wait few times in between but everyone was clear and kind. Highly appreciate !
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