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Reviews, get directions and contact details for Consumer Affairs Victoria

Consumer Affairs Victoria

About

Consumer Affairs Victoria
consumer.vic.gov.au
1300 55 81 81
Business hours: Mon-Fri 9am-5pm

Story

With our Facebook page, Consumer Affairs Victoria will:
- remove any inappropriate or offensive comments
- leave what you share that relates to the subjects covered on this page
- endeavor to respond to comments that ask questions in a timely manner.
Aside from our posts, comments posted to this page do not represent the opinions of the Director of Consumer Affairs Victoria or the Victorian Government.
Responses may only be provided during Victorian business hours.
Contact Consumer Affairs Victoria
www.consumer.vic.gov.au
[email protected]
1300 55 81 81
113 Exhibition Street
Melbourne 3000
Opening hours:
Mon – Fri
9am – 5pm .

Mission

As Victoria's consumer affairs regulator, we help both businesses and consumers. The far-reaching scope of our work is outlined at consumer.vic.gov.au. Consumer Affairs Victoria is a business unit of the Victorian Government's Department of Justice & Regulation in Victoria, Australia.

Address: 113 Exhibition St Level 2 , Melbourne 3000, VIC, AU
Phone: 1300 558 181
ua.vog.civ.ecitsuj@remusnoc
State: VIC
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00


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Reviews
Although it took some time, due to my caseworker being on leave, Michael was quick and responsive at his job and with my case concerning Automax. I received a full refund and was advocated for my case well, as Automax tried to scam me of my car deposit and withheld it from me for almost a year. Thank you so much Consumer Affairs !
Always given me the advice I need even if it isn't what I want to hear,, it's always good to know the proper rules before going into a battle... Definitely worth taking the advice if you find yourself in the situation.
Not at all helpful in or providing advice. Simply referred me to another agency / Dept for guidance and instruction on What action to take in relation to a purchase of a property at an auction which was not conducted in accordance with the rules and regulations.
Huge thanks to Mary! She was helpful, compassionate and understanding. She went out of her way to understand my issue and provide helpful advice, while being friendly and it made me feel at ease. Customer service like that is hard to find. Thank you, Mary! Hope I spelled your name correctly.
This organization needs to be restructured. I am not surprised looking at the reviews. I hope it is not funded by the tax payers..
Completely unable to receive help from Consumer Affairs via website, telephone or letter. Absolutely useless!
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