Reviews
We absolutely loved our stay here! Everything was seamless from check in to car parking, from the location to services provided at this location. The whole staff was extremely courteous, respectful and efficient! There's a Woolsworth pretty close and the hotel is walking distance to Everything downtown from food to attractions and everything I'm between. We ordered room service breakfast for 2 mornings and the service was exceptional! Definitely recommend them!!
Very central to almost anything the city has to offer. There are so much things to do within the Crown facilities itself. A good place to be based with the family. Rooms are clean and neat. From a price point in the week it's good rates, weekends are a bit pricey though.
A majestic place to stay on holiday. Multiple businesses in the complex. World-class casino. Ranked among the world's top 10 casinos in terms of the variety of games. One of the best theatre shows. Baccarat is interesting to play.
We enjoyed our stay here ~ booked four rooms and one suite on the 23rd level to celebrate a special birthday. Meals were exceptional. Highly recommended for any special occasion or even just a staycation!
Our best weekend away in years. Beautiful rooms and excellent attentive staff everywhere you go. Paying the extra for access to the Crystal Club was so worth it as the food they serve in there is outstanding. The evening canapes were mouth watering every night. Afternoon tea is served as a High Tea, it's so luxurious.
It's an amazing place to visit in Melbourne. In addition to the area where the gambling machines are, there are also great cafes, restaurants,gift shops and so many more. There are also great 5 star hotels attached to the crown casino.
Staffs are friendly and professional, from the valet to the room and checking out again going to the car back was hassle free. The rooms are amazing I love the tub with the tv I can literally stay there watch movies for hours. The view of the city from my room was very good. Pools, gym, sauna are available but there’s lots of things you can do in the hotel like play in the casino, dine in the restaurants, watch movies in the cinema, clubbing, shopping and lots of events to enjoy.
The hotel is very comfortable. The bedding, lounger, housekeeping. Guest service. The use of ipad for services. The facilities and staff all lovely. The room food service generous and tasty. The only critic I have is the breakfast buffet seating is only for 1 hour. Didn't get the chance to have the dinner buffer
Based on my personal experience: Overall: Top notch casino in Melbourne. —— Service: 5/5 Staff are excellent and friendly. Price: 4/5 Prices can vary but generally somewhat high. Quality: 4/5 Quality of everything is quite high and everything is always well-maintained. Uniqueness: 5/5 A large casino filled with many different restaurants, bars, cafes, clubs, etc. it’s a one stop shop for entertainment. Personal recommendations: N/A
It is an absolutely beautiful place to visit. The casino is one of a kind and has a great welcoming atmosphere. They need to pay more attention to the service and cleanliness of the place specially the restrooms which was shocking disgusting.