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Reviews, get directions and contact details for Crate and Barrel

Crate and Barrel

Story

ABOUT US

Come in and experience the great atmosphere and everything we have to offer at the Crate and Barrel. The Crate and Barrel is a family owned business.

With an aim to provide a hub for the community, a family friendly atmosphere, great menu and service, and a bar that is a great place to relax with friends and unwind from your day.

Address: 3 Market St, Leeston 7632, New Zealand
Phone: 03-324 4000
zn.oc.enofadov@letohnotseel
State: Canterbury
City: Leeston
Zip Code: 7632


Opening Hours

Monday: 7:00 AM – 12:00 AM
Tuesday: 7:00 AM – 12:00 AM
Wednesday: 7:00 AM – 12:00 AM
Thursday: 7:00 AM – 12:00 AM
Friday: 7:00 AM – 1:00 AM
Saturday: 7:00 AM – 1:00 AM
Sunday: 7:00 AM – 12:00 AM


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Reviews
Can't recommend enough this gem in Leeston. The staff were wonderful, the amenities fabulous. We stayed overnight and the room was great. Food in the restaurant excellent. We had dinner and breakfast. I discovered the next day they were pet friendly an absolute added bonus as we had accommodated our Mini Schnauzers elsewhere. Won't hesitate to book next time in town. Thank you all for a lovely experience!
Been socializing this joint now for a couple of years, and overall experience has been good. Food is top notch for a pub, service is generally very good and they have reasonable prices. However have been on the receiving end of poor customer service several times with a 'too stressed to care' 'take it or leave it attitude' from both the manager and longer serving FOH staff. Have noticed this when they get busy or hosting events. Love to support local but will be traveling the extra ~40km round trip to frequent places which consistently treat their customers with 'customer service' in mind. Will be back again sometime, but no longer my regular go to.
Regrettably, I visited the Crate & Barrel Restaurant yesterday. As a repeat customer, I was disappointed they’re still placing badly discoloured and heavily scratched water glasses on the tables. I politely requested another one as it looked disgusting. Unfortunately the waitress took it upon herself to make sure we felt uncomfortable for the remainder of our visit. It was an empty restaurant except for one other table and the menu was bar snacks and pizza menu, which to be fair was lacking in both listed ingredients and quality. When we went to pay, the Manager took it upon himself, to verbally attack me for insinuating his glasses were filthy and or dirty, neither which I said. He proceeded to tell me they couldn’t afford to throw away glasses that were damaged beyond a presentable state and to forget it as it wasn’t going to happen. Unbelievable, how this manager thought nothing of ripping a customer apart, in front of others, clearly unable to handle constructive criticism about his glassware. I’m not surprised there are staffing issues going on & are currently advertising. Attitudes speak volumes. Maybe it’s time for a change Craig. Well, here’s a handy tip, perhaps you’re unaware that by using the ‘Grab-One’ or Crate & Barrel voucher system, one actually needs to look after your customers once they arrive. That way, you’d have more customers coming through, generating more income & you’d be able to afford to replace your worn out glasses. A course in caring for customers would benefit the waitress and manager in my opinion.
Well what a great place to visit. Well worth a drive out from Christchurch to Leeston for the great food, great service, immaculate amenities and unbelievable memorabilia upstairs. Also had the privilege of chatting to the owner - Craig and his lovely daughter who was the waitress. Thanks for a great experience. We will definitely be back. Can't fault this place.
Disappointed. Staff were friendly but instead of being honest and apologizing for forgetting two out of 6 of the meals at our table, they told us they were "busy". Table next to us that ordered 20min after us, received all of their order including the same two dishes we had ordered. Then 15 min later out came the last 2 dishes 30min after the other meals at the table had been served. Wouldn't recommend if part of a larger group
The food is very nice and service was also great.
Wow, what a fantastic place. Unfortunately we didn't have time to explore everything . Definitely going back ASAP. The meal was fantastic. Loved it.
Weekend lunch visit. Definitely not disappointed. Great atmosphere and food. Make sure you check out the upstairs decor. Will definitely be back.
Lovely place and good food it's really nicely laid outService: 5/5
We have a group lunch very enjoyable, service was excellent ,everyone enjoyed there meals. You have to go up stairs to find the surprise I will not tell you you have to go and find out for your self ,its worth the drive Went again today for a birthday lunch service was good the meal was great 2 Pays to sign up in the birthday club you recieve a $50 voucher
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