Countdown Pharmacy Petone

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Address: 45 Jackson St, Petone, Lower Hutt 5012, New Zealand

Phone: 04-589 9763

Website

State: Wellington

City: Lower Hutt

Zip Code: 5012

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 9:00 AM – 8:00 PM

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Reviews

I was in a life threatening situation and I couldn't breath, and urgently needing medication. The customers told me to go to the front because they could clearly see I needed medication urgently. The pharmacist told me to not jump the queue. Then called security on me because I was panicking.

Lazy and negligent. Had all day to, guy couldn't fill my prescription because they were busy and then wanted to go home. Don't go here.

not great communication or listening at all. also only had half of my prescription when i came in so i had to go out of my way to make a trip back and then had to wait an additional 15 minutes. can honestly say i wont be using countdown pharmacies in the future i would much rather suppprt a locally owned business. on top of that the woman was annoyed that i wanted to stand around and wait and tried to make me take a seat. not a good customer experience.

The pharmacy has closed.  After a few months of very inconsistent open hours they have decided to close the store until they can find more staff.

Although closing time is supposed to be 8pm, 7 days a week, it pays to arrive well before closing time because they were shut when I arrived, close to but before 8pm which was abit disappointing albeit it was a quiet Sunday night.  On a positive note, staff are courteous and prescriptions are free which can be a a huge factor if you're price sensitive or a heavy user of meds.

We were at Countdown Petone on the 21 March 2020, the ladies name that helped us was Melody, we were absolutely thrown back on the way that she helped us, she was so rude, she asked if we were New Zealanders, while we were talking to her she actually turned away and helped someone else. I have never experienced this at any other Countdown.Pharmacies.

Staff efficient & polite -but ZERO "above & beyond"- which, in the pharmaceutical industry responsible for not only health & wellbeing - but the very LIVES of their customers-SOMETIMES a little flexibility/considering an individual's circumstances case-by-case & arranging solutions if required...is simply part of this business. I'm QUITE sure staff want to be closed/out the door at 8.01pm....but, is it WORTH someone's LIFE?? Services should be reduced here. I'd suggest one-off +emergency dispensing while in store only + OTC retail products...a possible compromise, if staff not willing to take on full responsibility that being a primary healthcare provider entails. Up your game or down-size. Don't risk lives.

Great service and super convenient to be able to pick up health requirements and prescriptions while doing the grocery shopping

Wouldn't fax my partners last repeat while we are away and it's urgent medication

Counts pharmacy is "close down for now"

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Map, Satellite View
Street View

Directions to Countdown Pharmacy Petone with public transportation

Jackson Street near Gear Street 40 meters

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Jackson Street at TE Puni Street (eastbound) 120 meters

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Jackson Street at Petone Avenue 190 meters

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Jackson Street at TE Puni Street (westbound) 200 meters

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Petone Station 250 meters

Hutt Valley

MEL

Wairarapa

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Countdown Pharmacy Petone

Reviews, get directions and contact details for Countdown Pharmacy Petone

Opening Hours

Directions to Countdown Pharmacy Petone with public transportation

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