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Costco Wholesale

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Costco Wholesale
Address: 29 Bond St, Ringwood VIC 3134, Australia
Phone: (03) 8873 6700
State: Victoria
City: Ringwood
Zip Code: 3134


Opening Hours

Monday: 10:00 AM – 8:30 PM
Tuesday: 10:00 AM – 8:30 PM
Wednesday: 10:00 AM – 8:30 PM
Thursday: 10:00 AM – 8:30 PM
Friday: 10:00 AM – 8:30 PM
Saturday: 9:30 AM – 6:30 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
The customer service is BAD. Costco Ringwood rules out customer service from their guidelines. I have been to Costco a few times but today was the worst experience yet of all visits.nnMy family and I was walking down the aisle and we saw a motorised water gun, labelled as $29.99 for 2 packs. We thought this was a good deal and went to check with the cashier. I asked the cashier to check the price for me very politely, but she rolled her eyes and slammed the monitor around, not speaking a word. I reasoned with her nicely that the price tag said it was $29.99 for 2, but she insisted that it was $40 for one. She even rudely questioned me by saying that I do not have the Costco membership. If I do not possess the membership, how would I even get into this place? She called the manager over to check the price, constantly saying that I do not have membership while I checked with the manager. Even the manager did not seemed to care about the issue at hand. In the end, it turns out that they have put up the wrong price tag for the water gun.nnOverall, the customer service is really bad, the employees are very unreasonable. Costco must improve their attitude towards customers, in the meantime, I myself will not visit Costco Ringwood anymore.
Huge warehouse style shoppingnFree parking limited timenLarge shopping cartsnnGreat cheap food Court, hot dogs! Pizza nnBakery, fresh produce, frozen foods to clothing.nnLots of savings if buying in bulk.nnEnjoy!
I beg everyone to not eat the chicken from the food court. I took a bite into a chicken tender from their chicken tender and chip combo and it was completely raw. I brought this up with the centre manager and put in an incident report in case I get sick. Unfortunately the manager still allowed to the cooks to serve these chicken tenders even after I reported mine was raw.nnTheir excuse was “you got a bigger piece of chicken than the standard”… not a good enough excuse if you ask me.nnSTAY AWAY!
This place is amazing. Costco brings love to me, it doesn't look the prettiest but is the best. Everything is cheap and affordable. Costco has so much parking as well. The most epic part about Costco is the FREE SAMPLES, I would come here just for the samples it is just free food. The food court was also banging with the hotdog and the ice cream was lit. The only thing it requires is a membership which is worth it.
I had an awful experience today at Costco. After scanning my membership card at the entrance, I tried to use the restroom by entering through a small door nearby, but I was denied access. The employee blocked the door and gave me this judgmental look“how could you not know you have to walk all the way around from the checkout”. I don’t understand the reasoning behind this. Nature calls sometimes, and walking all the way around the store to the checkout takes much longer. As a member, or even as a non-member, shouldn’t I have the basic right to use the restroom?nThe Ringwood Costco is by far the worst Costco I’ve ever been. The staff there are unfriendly, and all my negative experiences with Costco have happened on there. Every time I check out and have my receipt checked on the way out, I feel like I’m being treated like a thief, with the staff inspecting my items over and over from every angle.nAs a business, I hope put customers first. A people-centered approach to customer service is the key to long-term success. Focusing too much on preventing item loss and scrutinizing members’ receipts will only push away the very consumers who support your business.
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