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Reviews, get directions and contact details for Compass Claims Townsville

Compass Claims Townsville
"Compass are specialist providers of accident replacement vehicles and accident management services for any vehicle owner involved in a motor vehicle accident. Compass have been in business since 2001 and are the most established of all providers in Australia.Our service provides non-fault customers with an accident replacement vehicle. It is important to point out that the vehicle is not free. Under the terms of our agreement, we provide you with a replacement vehicle yet charge you no upfront cost or security. In return, you still have a liability for the costs of the hire car."
Address: 215 Dalrymple Rd, Garbutt QLD 4814, Australia
Phone: 1300 135 485
State: Queensland
City: Garbutt
Zip Code: 4814


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM


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Reviews
Everything about my experience with compass was negative and stressful. They did not have a car ready for me which meant my repairs were delayed. They were not able to supply the type of car I required. Staff from head office continued to send phone calls which I was not able to return because they don't answer the phone and emails requiring me to chase up details of the person who hit me, even though this information was previously supplied. Then they deducted money from my card without informing me! They claim it was for petrol, even though I filled the car to as full as I could till the pump clicked off just prior to returning it. The whole process with compass was very stressful. I will never use them again or recommend them.
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