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Reviews, get directions and contact details for Chemist Warehouse Summerhill Village

Chemist Warehouse Summerhill Village
"Chemist Warehouse Summerhill Village"
Address: 18/830 Plenty Rd, Reservoir VIC 3073, Australia
Phone: (03) 9478 9333
State: Victoria
City: Reservoir
Zip Code: 3073


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 7:00 AM – 6:00 PM


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Reviews
If I could leave a zero star I would. Came to the shop at 4.55pm. Online, on the website and on the door it says it closes at 6pm. At the door they refused entry and said they are closed and all the staff had left. I have an already paid for prescription there that I just needed to collect. I told them that at the door and they told me that they are closed and there was no staff, I could see that there was staff through the door. I can’t go to another store cos my prescription is there. I have run out of my prescription and now I will have no medication for today because of this store’s actions.
I was after a perfume for my mother as a Christmas gift and knew what I wanted. The attendant was with a mother and daughter who didn't know what they wanted. The attendant immediately noticed me and called for another attendant who came straight out and sorted me out.nnReally impressed and pleased. Reading this, it might sound like the service you would expect but this isn't typically the case most places in Aus, especially large chains not just other Chemist Warehouses, so want to shout out that first attendant and the team at this store. Thank you for my great customer service experience.
I generally don’t like to write negative reviews, but this needs to be highlighted. During my recent visit to Chemist Warehouse, I asked a staff member for assistance as I was feeling unwell and unfamiliar with the store layout. Despite my polite approach, she responded with unnecessary rudeness and a condescending tone. I couldn't believe such a response. Her unprovoked and unprofessional attitude was completely uncalled for. In contrast, the other staff members I interacted with were pleasant and helpful. Additionally, after checking reviews, it seems there are multiple complaints about rude staff members at this location, indicating a recurring issue. This is particularly concerning in the health industry, where customers deserve to be treated with empathy and respect. I hope management addresses this promptly to ensure all customers receive the respect and courtesy they deserve
Service was excellent. Nenos and Sarina were very helpful.
I have never seen such rude chemist warehouse . When you want to ask a question, no one responds to you. They will walk away quickly. When we checking out, I saw that they were very rude and even spoke very loudly to the previous customers. if you in this chemist warehouse take care yourself.
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