CGU Insurance

Reviews, get directions and contact details for CGU Insurance

Address: 189 Grey St, South Brisbane QLD 4101, Australia

Phone: (07) 3135 1900

Website

State: Queensland

City: South Brisbane

Zip Code: 4101

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Useless...Made a claim 2wks ago, still waiting to hear the verdict. Everytime I ring I am "transferred through" and wait that long it times out. My family have been with them 12yrs and multiple cars, glad to see they have loyality to customers too. Happy to take money but never want to give anything back, what I've paid alone they could afford a new car not just fix paint!!!

 7 years ago (01-02-2018)

Great service, very easy to deal with when making a claim, excellent turn around time for claim approvals. Also, have compared prices with other insurers and CGU always wins. Will always be a loyal customer.

 7 years ago (04-08-2017)

REFUSED TO PAY with a loophole on page 17 policy 3.3 D section number 2.... after we pay $9000 a year 
Absolute joke of a company, not even worthy of one star.....

 7 years ago (30-11-2017)

NEVER EVER CHOOSE THIS COMPANY! Terrible customer service! They have refused to pay me out after being a loyal customer for years! Dropped me like I was nothing and all I got was a terrible attitude!

 7 years ago (18-07-2017)

Steer far away from this company. Horrendous experience with my stolen vehicle! I would not even suggest this company to my worst enemy.  Transferred my claim to multiple different teams all over Australia. Had to ring at certain times to make sure I get the office in which my claim might  be will be open and taking calls. Someday they would never return my call and would snub me off. Other times they would tell me that they dont have my information on file. The worst in the business. Cheap price, Cheap service. Stay far away

 8 years ago (13-02-2017)

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Reviews, get directions and contact details for CGU Insurance

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