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Reviews, get directions and contact details for Centrelink

Centrelink
"We can help you access Centrelink, Medicare, Child Support, aged care and veterans’ services. You can do most of your business with us online."
Address: 22 Chesterfield Rd, Mirrabooka WA 6061, Australia
Phone: 13 24 68
State: Western Australia
City: Mirrabooka
Zip Code: 6061


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
I've not had to deal with Centrelink for 40 plus years and having heard how difficult some people find the process I was dreading it. However my experience today was wonderful. The lady I spoke to was calm, non-judgemental, helped me understand the process, helped set up my online pieces and provided a walk through discussion of what i may be eligible for, what I need to do and how long I can expect it to take going through the process. As an introduction to the system it was useful and definitely not traumatic as I had been anticipating.
The front service was nice, she was kind and made it all clear to send me the back office. But...I was frustrated by the back office service. I just want to fix my claim, but she was bit up while helping me and said 'why are you making this claim hard?'. I was stunned in seconds and thought 'Why is she scolding me by my mistake which I didn't even know.' When I finished I felt bad. She was too firm and scary. I must pray to god before having a 'scary service'.
I was so amazed and thankful for Cheryl for a job well done on my case as she really spend the time to figure out every thing just to help me claim the right one for me as i was rejected 2x for the same claim. Service Australia needs staffs like Cheryl.
Today I had appointment in this branch. After waiting for an hour coz of their misinformation, they actually asked me to do application on line myself. I wasted 3 hours without getting any results. I found the employees of this branch including the security guard very unhelpful, lazy, unprofessional and aggressive. It all because of bad management. If you going to make appointment, try another branches. It's not the same Australia as I rememberd 30 years ago. Cheers and God bless you.
Went there to update my son's study situation, checked in by front desk, waited for 1 and 1/2 hour and still no call. So I went to front desk again asking why taking so long , the woman then checked the system and could not find my name, so I wasn't on the system, she said. ??? Also, the staffs there have no knowledge, you have to do your own research before you come and tell them what you're eligible for and how to claim it. What a bunch of hopeless public servants.
I Used to go there some years ago. There were nice and helpful people, then...When I came back, I found bullies that made fun of my finances and refused to review the figures. Now, after two years I am still struggling to object their errors. I should hire a lawyer to solve these + bullying ! I doubt they have a manager !
Very poor customer service The staff served me was angry and Toowoomba seriou. I felt so bad when I was there.never go back there.
The staff and lady that served my mum today was lovely! Was very fast and efficient. Very impressed :
This is the worst centerlink in Perth. The staff are rude/obnoxious/arrogant/hostile/self absorbed/100% not helpful etc etc. Management should sack them all and start again
Much Better than Morley Centrelink 3 Rude Receptionist workers behind
Comment on this business

Directions to Centrelink with public transportation


Mirrabooka Bus Stn 180 meters
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Milldale Wy After Mirrabooka Ave 240 meters
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Chesterfield Rd After Mirrabooka Stn 240 meters
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Chesterfield Rd After Yirrigan Dr 240 meters
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Milldale Wy After Chesterfield Rd 260 meters
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