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Reviews, get directions and contact details for Centrelink

"We can help you access Centrelink, Medicare, Child Support, aged care and veterans’ services. You can do most of your business with us online."
Address: 5 Maud St, Maroochydore QLD 4558, Australia
Phone: 13 24 68
State: Queensland
City: Maroochydore
Zip Code: 4558


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Chris at the Maroochydore office should not be in Customer Service! His manner was so demeaning and condescending to my daughter and I. He constantly interrupted us while we were trying to explain our situation, and rolled his eyes at me. Told me they couldn't provide what we needed for my daughter to prove Citizenship...went to Kawana and got exactly what we needed, no problem. Get a new job Chris, you have no Customer service skills.
Absolute disgrace of a system. We have been trying to contact Centrelink ,multiple times over the last few weeks. The one time we weren’t hung up on by the machine, the operator told us they were sending us the details about our enquiries and that the requests we made were complete, yet we never received the email including details and the request we were told was complete never got filed.
I had a problem with Suspended Payments of no fault of my own. Alexandria from Maroochdore Office found the problem and fixed it. Thank you Alex. Kind Regards Peter A
First time heading to Centerlink. Arrived at 3.15pm and was served at 4pm. Everyone was really polite
Need to hire more staff, and the online system needs an update so that less people have to go through the doors. For example a text help line or better set up for online support. Occasionally I have good service but, most of the time it's a long wait and not much of anything happening and a major inconvenience for most of the stuff you go in for. Truely apporling.
If you want more stress to give you even more suicidal thoughts these the mutts to talk to
This institution I mean Government institution cares nothing about anyone I will be so close glad when You and this Government is removed
Came in stressed and left so happy and relieved. The ladies at the front counter fixed my problem while I was sitting waiting to see someone and ADMITTED IT WAS AN ERROR ON THEIR PART! Busy and long wait times but their service made it worth it for me. Much better than other locations *COUGH* Point Cartwright *COUGH*
Horrific customer service and unlawful Robo-Debt notices. It takes about 1-2 hours to be seen. Not that I entirely blame the staff. It is obvious to anyone who walks in the door that they are understaffed. As the entire room is filled with empty desks and yet there is over 50-100 people in line waiting to be seen. The staff ask me to use my “Centrelink App” instead of talking to them. Newsflash Centrelink, your app is awful and doesn’t work. They have even admitted that the claims lodged using the app are slower to be put through than the ones lodged in person.
Poor customer service. The lady at the check in counter is so rude and discriminated. The system is tooooo slow. I see many elder people sitting here waiting for an hour and more.
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