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Reviews, get directions and contact details for CBA Branch

Address: Cnr Nepean Hwy & Bear St, Mordialloc VIC 3195, Australia
Phone: 13 22 21
State: Victoria
City: Mordialloc
Zip Code: 3195


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
This branch is nearest to me and sometimes I do need to go there physically. It has been the case over the last few years that almost every time I go I get disappointed. Long queues at teller, customer service staff poorly trained and inefficient and it takes a long time to get hold of one, different answers depending on who you see, and hard to find the right person for the problem at hand. I understand that cutting down services for cost reasons is widespread in the banking industry, but this particular branch is really poor even considering that. I have seen in other CBA branches that as soon as you enter they assign you a ticket or a service personnel and the service turnaround is fast and efficient. This branch hasn't caught up with such systems yet which are now everywhere. I have now almost stopped going to this branch and instead go to one further away, which is unfortunate.
7 years ago (27-02-2018)
Poor service ... for our society. Commbank were found to be Australia's biggest funder of the fossil fuel industry. Without action from big corporations with so much control like Commbank, Australia will not get on the right path to resolving the climate crisis happening right now.
8 years ago (18-06-2017)
The staff have always been so professional, helpful and friendly. Never made to feel like an idiot when I don't understand something and are willing to explain until I understand. Thanks
8 years ago (22-03-2017)
Always seems to be a queue at any time of the day, however service is always friendly and helpful.
9 years ago (18-10-2016)
Easy
8 years ago (09-10-2017)
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