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Reviews, get directions and contact details for CBA Branch (Ballarat)

"Saturdays: This branch is open and offers limited services on Saturdays. Our tellers, coin count machine, and foreign exchange services are only available on weekdays."
Address: Sturt St, Ballarat Central VIC 3350, Australia
Phone: 13 22 21
State: Victoria
City: Ballarat Central
Zip Code: 3350



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Reviews
As stated by Myself, along with several Gallagher Family member's who own a major building company in Ballarat and other areas of Victoria, along with a very affluent Business Owner who resides just around Lake Wendouree, a certain 'section' of the 'Staff' and the Branch head 'Terry' who would not supply his last name - which is an Illegal Offence to the Customers need to be looked into for their incompetent 'Customer Service' along with allowing a Family Member to have been Illegally 'hacking' into their Elders Bank Account for several years now Mr Ian Afford 'CWB Branch Manager - Ballarat', I have known you for many many years now, thus, maybe it is time you had a chat with your Employees about their Work Ethics And the Customers Account Safety. As many others are happy to now close their Accounts and move them into any other branch, for their Financial and Personal Safety.
Poor customer service, staff need to be trained better DONT TRUST THIS BANK WITH YOUR MONEY
Don't have customer welcome mentality. Especially the lady , who stand information counter. Time 1.38pm 24 Nov 2022
11:12 pm and still no pay in our account most worthless bank ever
Very poor customer service. Very disappointing. I'm considering changing banks. Staff seem to forget we are the customer
Whats the point of a bank if you can't get money out from a cheque to cash on the Saturday Or can't get change for a business Whats the point being open for
Very busy, with a customer ordering system that definitely does not work. Heard a few customers say the same thing.
Some of the staffs are really friendly. The waiting is acceptable, the place is really comfortable.
Asked for crisp bills for a gift new ones and was told I get what I get. Not good. I am a customer of 52 years
Super friendly team that sorted my problem easily and efficiently. Also the wait Time was very reasonable and I was in and out a lot faster than I anticipated
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