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Reviews, get directions and contact details for Bank Australia

Bank Australia

About

We are Australia's first 100% customer owned bank. We're online Monday - Friday 8.30am - 5.00pm AEST.

Story

We are Australia's first 100% customer owned bank. We're online Monday - Friday 8.30am - 5.00pm AEST.
Mission
As Australia’s first customer owned bank, bankmecu is inspired to enhance the financial wellbeing of its customers in responsible ways.
Description
We are a new kind of bank in Australia – a 100% customer owned bank. This means we put our customers first because they also own the bank.

We pride ourselves on personal service and we return benefits to our customers in the form of better interest rates and lower fees.

We offer banking products and services that support our customers to achieve their financial goals while also helping them take steps to live more sustainably. We offer our customers a more responsible approach to banking.

bankmecu encourages our customers to connect with us and provide feedback. However, bankmecu moderates content to ensure there is no slandering, false claims or abusive language and will remove such material. We will also moderate links to external sites and if we don’t endorse the content, we will remove the content. Please read, and exercise caution, when considering any external content.

Please see our privacy policy at www.bankmecu.com.au/privacy

Privacy Tips

It's important that you stay secure online – bankmecu will never ask you to publicly share any personal or private details. Never share any personal or account details through public Facebook comments – we will immediately delete any comments or posts containing such details. If you wish to discuss personal details with bankmecu, please contact us on 132 888 or email [email protected]



"We started in 1957 as the CSIRO Co-operative Credit Society and have grown and evolved, joining together 72 credit unions and co-operatives to become Australia's first customer-owned bank. We changed our name to Bank Australia in 2015.We are owned by our customers, which means we don't answer to shareholders. Our profits are returned to customers through better rates and fees and our investments are used to create positive social and environmental change.At Bank Australia, we say our money is 'clean' because it is never loaned to industries eg coal, nuclear weapons, gambling, tobacco, live animal export that do harm."
Address: 327 Sturt St, Ballarat Central VIC 3350, Australia
Phone: 13 28 88
State: Victoria
City: Ballarat Central
Zip Code: 3350


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Switched across from Suncorp when we moved to ballarat. Nice having a branch locally and near work in the city. Managed to fix at 2% for three years, so have peace of mind as the rates are going up now. Service as always been great and nice to see all the sustainability initiatives they support.
What's different about this bank? They are the Facebook of the banking world - information overload and most of it useless. They constantly spam and patronise customers. Almost daily useless emails from them, telling you how to calculate interest and other things that most people learned in primary school. And they just keep coming even after you've clicked unsubscribe. It's like being held hostage because you can't report it as spam or block their emails in case one day they send something that's actually important.
Fantastic staff here, very friendly. Feels like a much more personal experience than if you were to go into one of the big banks.
Is fine but no ATM's, have to wait in the queue for 20mins regardless :
they are always very nice here and i appreciate the information they send :-
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