nab atm

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Address: 1 Sturt St, Ballarat Central VIC 3350, Australia

Phone: 13 22 65

Website

State: Victoria

City: Ballarat Central

Zip Code: 3350

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

I can't thanks enough for NAB branch in Ballarat Centre for helping my family for refinancing our mortgages. Canaan and James have been very helpful, kind and knowledgeable. They stayed back after hours trying their best to get our work done. The other staffs in the branches are also very helpful and cheerful. After Covid, some other branches have been closed, it created more pressure for one-of-not-many NAB branches around, so it's understandable if sometimes there are pressure and challenges. However they have been trying really hard and being the best they can. Always very happy with their services. Keep up your good work team. You should proud of yourself. Highly recommended this branch.

Absolutely appalling service. I came in to deposit money I had saved for a long time 30/03/2023. The older lady asked me if my account was flagged or even working which made me feel very uncomfortable as I hardly deposit money and it’s not her business. I was also $50 off in my count and she reacted in a very rude way. I told her I had saved the money and she laughed at me and rolled her eyes. For a young women just trying to deposit money I had saved with only nab bank I can in Ballarat. I’m absolutely disgusted this lady made me feel very small and put a damper on my whole day. Tell your staff to be polite. Not coming back ever again..

Rude customer service woman, looking down on us over her glasses and all we wanted to do was open an account there. Brenda or something like that. The two guys just standing around in the front are a waste of peoples money. Stood in line for 20 minutes for something the door boys should know the answer to. 2 tellers and it took them 20 minutes each to serve the people in front of us. Obviously training employees isn't your speciality or having the right amount of staff for the right job.

Disgusted to hear that my Aunt was vilified for using the banks services! When told by the branch manager she was taking too much of their precious time to do a transfer at the counter.  And told to return home to do it online, yet she is in the branch for this very purpose, on the next visit it will be to close her accounts and move to a more compassionate establishment.

What a horrible customer no service experience. Given to 3rd degree questioning routine within 3 feet of the front door and basically told I could do that online.

I went to this branch yesterday !4/ 2 /2023 and asked - " is there a coin deposit machine here that I can use" the answer i got was - "we are the coin deposit machine" I mean - 'Really' --- I thought that the young woman could have said - "No, sorry sir; but If you can wait a minute I'll try and find out where you can locate the nearest coin deposit machine in Ballarat -

Excellent Staff. Good Service. Makes U forget that NAB are cutting Country Customer Service/Branches/Outlets to the Bone.

I needed change, and attended NAB Sturt St, this morning. Pam kindly  and promptly  assisted me. Pam's friendly customer service impressed me. Thank you.

Very friendly staff and very polite very helpful

It's took 10 days for my replacements card to come though,  not happy about it

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Reviews, get directions and contact details for nab atm

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