Capital Removal

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Address: Lower, ground floor suite 13/20/143 London Circuit, Canberra ACT 2601, Australia

Phone: (02) 6254 0888

Website

State: Australian Capital Territory

City: Canberra

Zip Code: 2601

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM

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Reviews

Capital Removal provide excellent service and they team very professional and polite.They take care of my furniture without any damages and charging me very reasonable price, much cheaper than other company i already received a quote. I can recommend Capital Removal without hesitation to all my friends and family. Thanks again.

 9 years ago (28-07-2017)

I would strongly recommend against using them. The gentlemen who moved my things were nice but they were careless with my belongings, scratched my furniture and my fridge, lost parts of lamps, put a hole in the wall of the apartment I was leaving, took the padlock off the storage unit, got lost on the way to the house but included that time in the final invoice. They at least were reasonable and polite when I raised the issues with them unlike the management. That’s the reason I felt compelled to write this negative review. I passed along my experiences to their management via email and have never had such a disgraceful, unprofessional response. 
I didn’t honestly expect much more than an apology to be honest, but I expected a least a little conciliatory interactions. Instead I was scolded, accused of lying, berated for it being a Sunday (he called me), demanded what I expected from them. Just outright rudeness. I had waived the extra insurance but when I pointed out that the damage had happened during transit which was covered, I was treated to a weak explanation that this means accidents or fire. None of this ‘fine’ print was in the email correspondence or on their website. If you hire someone to do a job, you should expect them to do a reasonable job without having to spend hundreds of dollars on additional insurance. If you hire a painter to paint your ceiling, you don’t have to take insurance out to ensure they don’t paint your car by accident.
He finally said he would contact me during business hours before fobbing it off on one of the employees who tried to call me once though I followed up at least three times afterwards. I've not heard from them since! All in all, a very disappointing experience.

 9 years ago (07-07-2017)

"They arrived on time at the unit, co-ordinated with the team there to get the unit cleared out and got everything safely delivered and in place at our house in Sydney that evening. No problems, no fuss and at a reasonable price. Thank You"

 9 years ago (26-07-2017)

Great business and excellent service.The wonderful team of  Capital Removal Canberra has made it.  into a pleasant experience every time i used their services. I'm very happy with the quality of service.

 9 years ago (22-07-2017)

Capital Removal team are very professional and very friendly also hard workers. They are very reasonable on price. i used them couple times in the past and they delivered our furniture within time frame without any delay. I will definitely recommended to all my friend and family and use Capital Removal again.

 9 years ago (26-07-2017)

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Reviews, get directions and contact details for Capital Removal

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