Canterbury Timber Windows & Doors

Reviews, get directions and contact details for Canterbury Timber Windows & Doors

Address: 590 Heatherton Rd, Clayton South VIC 3169, Australia

Phone: (03) 9549 7333

Website

State: Victoria

City: Clayton South

Zip Code: 3169

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

The staff at Canterbury were very helpful. From plan stage to ordering my windows, they were able to answer all my questions and even offer some great options. My timber windows were delivery on time and the quality was spot on. Very happy with the process and end result. Thanks heaps to all at Canterbury Windows.

 8 years ago (13-02-2018)

Worst service anywhere. They only get one star because I had to put something there in order for this message to post.
Canterbury caused weeks of delays and thousand of dollars in costs to us when we built in 2009.
I thought that was in the past, but recently I needed to get a retractable screen serviced.
They never returned my calls (several). Finally when I got hold to them, the stuffed up the booking for the repair person to come out. It had to be rescheduled.
Then they insisted I pay for the service work in advance.
But when the repair took a quarter of the time to actually do, did they call to refund me?
I waited a week before I called.
I left another message that was never answered.
Today I finally got hold of them...
I have never experienced people with less care for their customers.
I recommend avoiding this company at all costs.
Nik Dorning.
(Look me up if you want a full recount of this disaster!)

      
      
      
 8 years ago (27-03-2018)

I have used Canterbury windows for over 10 years now on many different  projects, the girls behind the phones are amazing very helpful knowledgeable about there product, will do anything to help with your project, the quality and service are 5 star in my opinion, I would highly recommend anybody who has a project in mind to give them a call, like me you will have your expectations exceeded most of the time, special thanks to Danni as I have dealt with her for many years now, and she has the knowledge to answer anything I may inquire about, keep up the great service and we will all keep coming back. Thank you Canterbury windows for great products and a big thank you for the great team you employ it makes it a pleasure to do business with you.  
Continuing to be a happy customer!!!

 9 years ago (23-10-2017)

I was looking for a part for a bi fold door 12 years old and was put on to David Newton who went out of his way to be helpful and find one for me. As a retired builder I have dealt with several window companies in the past but have found the service I received by David Newton to be exceptional.  I would definitely deal with this company again. Thanks very much David.   Charlie

 9 years ago (13-11-2017)

I am changing my review of this company thanks to David Newton, who has done well to fix our problems. I am not changing the overall rating though as we still received such bad service to start with. It is a pity that we had to jump up and down to get some attention, but at least the issues were finally seen to. Thank you David.

 8 years ago (04-04-2018)

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Canterbury Timber Windows & Doors

Reviews, get directions and contact details for Canterbury Timber Windows & Doors

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