Bupa Werribee

Reviews, get directions and contact details for Bupa Werribee

Address: Shop 111 Pacific Werribee Cnr Derrimut Rd and, Heaths Rd, Werribee VIC 3030, Australia

Phone: 13 41 35

Website

State: Victoria

City: Werribee

Zip Code: 3030

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

Superb customer service and aftercare!

 8 years ago (29-03-2018)

Long waiting times to get service from the staff,  average customer service experience.
No product knowledge to staff for effectively offering service to customers. 

 9 years ago (01-05-2017)

Very accomodating. Fantastic customer experience

 8 years ago (12-07-2017)

Good customer service. Thank you

 8 years ago (03-09-2017)

The new manager in this Bupa outlet have no courtesy at all. I had very good experience with this store and the company before. However, the new manager in this store have no respect in customers. Last time when I visited he started speaking in his own Indian language with me considering that I would understand. How would a professional can start addressing a customer in his local Language as neither I am not from his country Nor I understand his language. Moreover, he wasn't helpful at all, he went inside with my invoices and came out approximately 30 minutes later and said he is not sure about the procedure. He showed attitude to me saying "I am the manager in this store, so whatever I say is right" 

Also last week my husband went with an invoice from Derovitch Pathology, there was one bill and another later from Derovitch acknowledging that we have made the payment, which clearly says on the later "Paid with Thanks". he didn't understand that what it is and asked my Husband he needs to call the head office. 
I will never visit this store unless Bupa take any steps about it. I will also take it to the ombudsmen if I don't see any action taken for the customer's well being.

 9 years ago (02-11-2016)

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Reviews, get directions and contact details for Bupa Werribee

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